Emc Corporation

Jeffrey Keith Porter

Christopher Hercules Claudatos

William Dale Andruss

Bruce David Leetch

Content processing is disclosed. An indication that a sender desires to send encrypted content to a destination is received. An agreement is obtained from the sender to provide an access key to a node other than the destination and to encrypt content sent to the destination using an encryption key selected such that the access key is usable to decrypt the content.

Privileged access to encrypted data

A method, article of manufacture, and apparatus for processing auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication, comparing a portion of the communication to a lexicon comprising a plurality of keywords to determine if there is a negative match to a first keyword from the lexicon, and quarantining the communication if the comparison returns a positive result, wherein the positive result indicates that the communication is not compliant.

Method and system for processing auditory communications

Performing compliance processing is disclosed. An indication is received that compliance processing is to be performed with respect to content that is subject to an access restriction that would prevent the compliance processing from being performed if the content were not able to be accessed without the restriction. It is ensured that the content can be accessed without the restriction to perform the compliance processing.

Compliance processing of rights managed data

A method, article of manufacture, and apparatus for managing a lifecycle of an auditory communication is disclosed. In an embodiment, this comprises receiving an auditory communication with associated data representing identified keywords in the communication and call transport information. A data for a disposition of the communication is determined from a portion of the identified keywords, a portion of the call transport information, or a portion of the policies invoked. The communication is associated with the date(s).

Policy based information lifecycle management

A method, article of manufacture, and apparatus for managing a lifecycle of an auditory communication is disclosed. In an embodiment, this comprises receiving an auditory communication with associated data representing identified keywords in the communication and call transport information. A date for a disposition of the communication is determined from a portion of the identified keywords, a portion of the call transport information, or a portion of the policies invoked. The communication is associated with the date(s).

Method and system for information lifecycle management

A method, article of manufacture, and apparatus for automated processing of an auditory communication is disclosed. In an embodiment, this comprises receiving the auditory communication with call transport information, triggering a first policy based on the data, and selecting, based on the first policy, at least a first lexicon comprising a plurality of keywords. A first portion of the call is compared to the first lexicon to identify keywords matched by the first portion of the call, and a second policy is invoked based on the matched keywords. The action(s) specified by the second policy is taken. Actions may include termination of the call, joining a third party, archiving the call, changing a characteristic of the call, or further processing using another lexicon.

Automated call management

A method, article of manufacture, and apparatus for archiving auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication with keywords identified in the communication, storing the communication on a storage device, and associating the stored communication with data indicating at least one policy invoked by at least one of the identified keywords.

Growing community of inventors

Springboro, OH, United States of America

Jeffrey Keith Porter