Accenture Global Services Gmbh

Jeffrey G Weiss

Jeffrey Michael Wargin

David R Dahle

An insurance claim processing system may include an insurance claim database and an automated task processor. The insurance claim database may be configured to store and provide access to data in a data record that is related to an insurance claim. The automated task processor may be executable with a computer to identify an insurance claim processing task from the insurance claim database, and obtain insurance claim data related to the identified insurance claim processing task. The automated task processor may also select an action plan from an action plan database based on the obtained insurance claim data. The automated task processor may also identify a set of one or more automated procedures included in the action plan, and cause execution of the identified set of procedures included in the action plan.

Automated task processor for insurance claims

An insurance claim processing system may include an insurance claim database, an event processor component, a task engine component and a collaborative intelligent task processor. The insurance claim database may be configured to store and provide access to data in a data record that is related to an insurance claim. The event processor component may be executable with a computer to iteratively monitor the data in the data record and identify events. The task engine component may be executable with a computer in response to one of the identified events to generate tasks indicative of information that needs to be acquired based on the contents of the data record. The collaborative intelligent task processor may be executable with a computer to analyze a task generated by the task engine component and select an action plan that is responsive to the task. The action plan may include a first procedure that enables the collaborative intelligent task processor to acquire information related to the insurance claim, and a second procedure that enables the collaborative intelligent task processor to process the information to yield a result responsive to the task.

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Buffalo Grove, IL, United States of America

Jeffrey G Weiss