Qwest Communications International Inc.

Qwest Communications Int'l., Inc.

Jeffrey D Kenyon

Motti Goldberg

Peter L Briggs

Jonathan S Simon

Edwin K Winkel

Linda M Kunzweiler

A method of delivering location-specific information to a wireless subscriber includes receiving one or more rules from an information distribution entity. The one or more rules define a geographic area related to the information distribution entity and define information to be distributed to the wireless subscriber when a wireless device of the wireless subscriber is in the geographic area. The method also includes receiving a registration message from the wireless subscriber, determining that the wireless device of the subscriber is in the geographic area, and delivering the information to the wireless device of the wireless subscriber.

Custom information for wireless subscribers based on proximity

Digital information objects in a digital information space are linked through the use of an overlay. A dynamic association between an accessed digital information object and each concept node in the overlay is established if the accessed digital information object and the overlay include at least one common concept. Links to other digital information objects are displayed if those objects are represented by information nodes within the overlay linked to a concept node expressing a common concept. At least a portion of the overlay may be exported for incorporation into other overlays or for various information processing functions.

Information organization and navigation by user-generated associative overlays

A method of linking together digital information objects of a digital information space includes creating an overlay. The overlay includes at least one concept node, each concept node expressing one concept. A digital information object in the digital information space is accessed. The digital information object is examined to determine if at least one concept in common with concepts expressed in concept nodes is included. If the digital information object and the overlay include at least one common concept, the digital information object is automatically and dynamically linked to each concept node expressing common concepts. A user may create an information node in the overlay representing the digital information object.

A communications system provides the functionality to provide a wireless telephone user directional information to a desired destination. Incorporated into the wireless telephone is a position determining device such as a global positioning system (GPS) device. When a phone user establishes a connection with a particular switch in the wireless network, this positional information from the GPS device is provided and the location of the wireless phone may be determined. The wireless telephone user also provides information regarding the desired destination. Associated with the destination code for the desired destination is a physical street address. Using the known location of the wireless telephone and the street address for the desired destination, a mapping procedure may be performed to determine a route between the two points. This route may be then converted to audio and/or alphanumeric directions. The directions would then be transmitted to the wireless phone which would either present them in audio form, or via a display incorporated into the telephone.

Method and apparatus for providing directional information

A community of practice server provides system users who establish connections over a data network with the functionality to either create a community of practice web page, view and access existing web pages, or to activate web sites which have been archived. If the system user chooses to create a new website, an interactive display graphic may be provided through which the system user may enter selected information. Once this information has been completed, a template may be accessed from memory and this information used to populate the template. Once this is complete, a predetermined number of links may be provided on the web page to predetermined destinations. The web sites which are created are accessible and updateable by any number of system users who are granted access to it.

System and method for automated web site creation and access

A system provides for the automatic generation of information portfolios for a selected entity. A corporate data warehouse may include information about particular customers in various data tables. This information may be advantageous to sales representatives for presenting to customers and identifying those accounts for a customer which may benefit from additional services or equipment. The system described herein performs a periodic automatic search of the corporate data warehouse and extracts selected information for a particular customer and combines this information into a single portfolio which is organized in a predetermined format. This portfolio may be stored on a local network server with which a system user may establish a connection in order to download said portfolio. This portfolio may be organized in such a fashion that thousands of different entities for a particular organization may be identified and the information is easily accessed and viewed.

Method and apparatus for providing account information

A document retrieval and navigational system and method based on a user's role, scenario, and context in a given context or scenario. A database is provided which has a plurality of documents which are stored therein. Each document having metadata defined by at least one predetermined tag and corresponding value which is assigned thereto. Selection criteria is received and corresponds to a user scenario. The received selection criteria is compared to the metadata of each document to determine if there is a document match. In the case that a document match is found, a retrieval report is generated for presentation on the output device which includes each document match.

System and method for retrieving documents responsive to a given user's role and scenario

A system and method provided for the acquisition and retention of knowledge assets. The system includes a user interface, a processor, and memory storage devices. In order to use the system, system users perform different tasks. Initiators and knowledge stewards provide for the generation and monitoring of specifications which describe in detail performance issues which have been encountered. These issues are stored in a database and common issues are linked together. Implementors retrieve the specifications and implementation plans to resolve performance issues. These implementation plans are also stored in the database and are accessible by the initiator and the knowledge steward who may provide an assessment of the success of the implementation plan. The structure of the database is such that links may be established between specification and implementation plans with common subject matter. A vocabulary is provided for use in creating specifications and implementation plans to make the database easily searchable.

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Boulder, CO, United States of America

Jeffrey D Kenyon