Ringcentral, Inc.

Unify, Inc.

Unify Gmbh Co. Kg

Siemens Enterprise Communications Gmbh & Co. Kg

Jeffrey Cripe

Ricardo De Lemos

Johannes Ruetschi

Rodrigo Pastro

Christian Garbin

Luiz Cesar Zaniolo

Jeff McNiece

Viraj Puranik

Robert Hofstetter

Keith Glasnapp

Qiusheng Jiang

Doug Chappelle

Dinesh Kapani Gowda

Hashim Shafique

Gary Mora

Ricardo L De Lemos

An apparatus and mechanism to manage multi-modal real-time or quasi real-time sessions such as voice, video, instant messaging, or web-conferencing across multiple devices through a simple subscription to a session management service. A user can subscribe to the service from many devices (e.g. mobile device, desk phone, personal computer, internet appliance, internet TV, communication terminal, etc.) and through the service seamlessly move sessions back and forth between subscribed devices. In a preferred embodiment, a user utilizes a 'virtual slider' in a simple “two touch” procedure to effectuate the movement of a communication session from one device to another device via the service.

Method and apparatus for controlling sessions from one or more devices

An apparatus and mechanism to manage multi-modal real-time or quasi real-time sessions such as voice, video, instant messaging, or web-conferencing across multiple devices through a simple subscription to a session management service. A user can subscribe to the service from many devices (e.g. mobile device, desk phone, personal computer, internet appliance, internet TV, communication terminal, etc.) and through the service seamlessly move sessions back and forth between subscribed devices. In a preferred embodiment, a user utilizes a 'virtual slider' in a simple 'two touch' procedure to effectuate the movement of a communication session from one device to another device via the service.

A communication system includes a switch device communicatively connected to terminal devices and a computer device. The computer device is configured to initiate a connection to the switch device and, after establishment of the communication connection, initiate a bulk start-up of device monitoring for devices to which the switch device is connected. In some embodiments, the bulk start-up of monitoring can be initiated by obtaining an identification of all relevant devices in a reply to a single request sent by the computer device to the switch device. In some embodiments, the computer device can also be configured to send a monitor stop request to the switch device to stop the monitoring of devices.

Method and system for telecommunication device monitoring

A communication apparatus includes a computer supported telecommunications application ('CSTA') session established between a computing function and switching function that includes a time period where monitors and registrations are preserved by the switching function if the computing function is able to restart the session within that time period after a temporary connection failure. The switching function tracks call and non-call related device activity that occurs from the time a session failure is detected until the computing function is able to restart the application session in a first list. If the computing function restarts that application within the time period, the switching function sends the computing function a list of devices whose activity was detected during the outage. The computing function uses the list of devices to query the status of those devices to reduce the amount of time needed to perform a recovery and less system performance impacts.

Method for optimizing network performance after a temporary loss of connection

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Boynton Beach, FL, United States of America

Jeffrey Cripe