Qualtrics, LLC

Jeffrey Angell

Ali BaderEddin

Anderson Quach

Cameron Holiman

Kyle James Seely

Ben Alton

Ali Hyder

Hongyi Gao

Colin Michael Leung

Micah Arvey

Qiang Guo

Phil Napieralski

Mark Chen-Young Wu

Aravind Aluri

Ali Badereddin

The present disclosure is directed toward systems and methods for managing a digital survey over voice-capable devices. In particular, the systems and methods described herein create a digital survey question from a verbal input. Additionally, the systems and methods described herein provide the digital survey question to respondents by way of voice-capable devices. The systems and methods also receive verbal survey responses, generate survey results from the verbal responses, and provide the survey results to a survey administrator.

Administering a digital survey over voice-capable devices

Embodiments of the present disclosure relate to generating and distributing action items in response to responses and further performing various reminder actions for the action items. In particular, systems and methods disclosed herein facilitate implementation of action items in response to receiving feedback data within responses to electronic survey questions. For example, systems and methods disclosed herein facilitate generating action items in response to given customer responses to one or more electronic survey questions. Additionally, systems and methods disclosed herein provide one or more reminders to one or more entities to follow up and ensure performance of various tasks associated with respective action items.

Distributing action items and action item reminders

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Everett, WA, United States of America

Jeffrey Angell