Sprint Communications Comapny L.p.

Jeffery O Green

Pierce Andrew Gorman

Eric Michael Bloomcamp

Russell E Huntsman

Nicolas A Nehme Antoun

Trey Allen Hilyard

Youssef Salim Rouphael

A communication server to facilitate modification of records in a domain name system (DNS) server comprises a session initiation protocol (SIP) network interface, a DNS network interface, and a processing system. The SIP network interface is configured to receive a SIP information message comprising a DNS modification indicator. The processing system is configured to, responsive to the DNS modification indicator, process the SIP information message to identify DNS modification parameters in the SIP information message, and process the DNS modification parameters to generate a DNS modification command for the DNS server. The DNS network interface is configured to transfer the DNS modification command for delivery to the DNS server.

Modification of domain name systems using session initiation protocol messages

A terminal adapter such as a residential gateway or an eMTA is configured to receive a set of signals such as a 403 message from network devices operating in a VoIP network. In response to receiving the signals, the terminal adapter provides audio information to a caller at a telephone. For example, when the caller attempts to make a call, the terminal adapter receives a 403 message which causes the terminal adapter to play an audio file to the caller.

Customized network congestion messaging for terminal adapters

A call control system comprises a communication interface and a processing system. The communication interface is configured to receive a first access request from a communication system requesting access to a voice service. The communication interface is configured to, in response to receiving the first access request, transfer a rejection to the communication system that indicates that the voice service is not available. The communication interface is configured to, in response to transferring the rejection, receive a first call request for a priority service from the communication system. The processing system is configured to process the first call request to determine if the first call request indicates the priority service. If the first call request indicates the priority service, then the communication interface is configured to transfer a second access request to a communication network in response to the first call request. The communication interface is configured to, in response to transferring the second access request to the communication network, receive a first successful response from the communication network. The communication interface is configured to, in response to receiving the first successful response, transfer a second call request to the communication network.

Call prioritization in a communication network

Embodiments of the present invention provide methods, systems, and computer-readable media for achieving a higher call completion rate in a system experiencing a mass calling event. The present invention has several practical applications in the technical arts including optimizing use of network resources during a mass calling event. In various embodiments, a network's resources are efficiently utilized by way of sampling a network element's control processing unit utilization. Additionally, the various embodiments respond by selecting to negatively acknowledging callers in a mass calling event state in order to prevent system components from becoming overloaded. Overloaded network system components lead to such issues as dropped signaling packets, and higher percentages of call failures. Embodiments of the invention are directed to achieving optimal call completion in the case of a mass calling event.

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Lee's Summit, MO, United States of America

Jeffery O Green