Average Co-Inventor Count = 6.00
ph-index = 1
The patent ph-index is calculated by counting the number of publications for which an author has been cited by other authors at least that same number of times.
Company Filing History:
1. Other (1 from 832,912 patents)
2. Genesys Telecommunications Laboratories, Inc. (1 from 563 patents)
2 patents:
1. 10419614 - System and method for predictive routing based on a customer journey patience
2. 9866695 - System and method for predictive routing based on a customer journey patience