Ooma, Inc.

Jeff Peck

Toby Farrand

Dennis Peng

Todd Krein

Simon Capper

Kelvin Cheung

Andrew Frame

An exemplary VoIP service provides call participants cues to indicate that an enhanced service is being employed. When calling, the standard dial tone may be replaced with a distinctive dial tone or sound that indicates to the call participant that enhanced service is active (e.g., a service active sound). In some embodiments, the person called by the VoIP user hears a viral sound that indicates that an enhanced telephone service is being used. Furthermore, communication audio cues may be provided during the communication to provide further information to the call participants.

System and method for providing audio cues in operation of a VoIP service

An exemplary system and method for providing virtual multiple lines in a communication system is provided. The exemplary system allows a plurality of simultaneous phone calls to be conducted via a single access identifier (e.g., phone number). In exemplary embodiments, the system comprises a hub configured to route calls via PSTN and VoIP. The determination as to how the call should be routed may be performed by the hub, a call services server, or a combination of both. At least one client device may be coupled in communication with the hub and configured to enable placement or receipt of a second or subsequent call when a first call is active. The client device is coupled to a communication device which places or receives the second or subsequent call.

System and method for providing virtual multiple lines in a communications system

Systems and methods for providing personalized reversed 911 services are provided. In accordance with exemplary embodiments, a 911 call indication is received. This 911 call indication triggers a review of at least one reverse 911 profile associated with media gateway device initiating the 911 call. One or more call treatments to be performed based on the reverse 911 profiles are determined. Instructions for performing the one or more call treatments may then be generated and forwarded to one or more appropriate components.

Growing community of inventors

Los Altos, CA, United States of America

Jeff Peck