At&t Intellectual Property I, L.p.

Jeff P Clark

Brian M Novack

David Dunmire

Chad C Keith

Methods and apparatus to provide an electronic agent are disclosed. An example apparatus includes a media receiver to receive media to present via a display device. A media monitor is to determine an identity of the media. A keyword handler is to, in response to identity of the media, retrieve a list including a keyword associated with the identified media. The keyword handler is to access a first database using the keyword to retrieve an advertisement associated with the keyword. An agent generator is to present an interactive electronic agent on the display device to present the advertisement. The presentation of the interactive electronic agent including presentation of spoken audio corresponding to text presented on the display device.

Methods and apparatus to provide an electronic agent

Methods and apparatus to provide an electronic agent are disclosed. An example method includes receiving an interactive program via a network at a first information presenting device, accessing a list of keywords associated with the interactive program via the network, accessing a first database using at least one of the keywords, and presenting an electronic agent on the first information presenting device to at least one of present information retrieved from the first database or offer to retrieve information identified via the first database.

A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household. The method may further include disassociating the second voice pattern from the household if it is determined that a change of household has occurred.

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Edmond, OK, United States of America

Jeff P Clark