Cisco Technology, Inc.

Jeevan Shashikant Patil

David Sheldon Stephenson

Timothy S Olson

Robert B O'Hara, Jr

Jeremy Stieglitz

Ian Foo

Partha P Bhattacharya

Arthur Zavalkovsky

Jason Frazier

Robert B O'Hara

Ellis Roland Dobbins

Shripati Acharya

Jr Robert B O'HARA

Jeremy E Stieglitz

Methods, apparatuses, and systems directed to facilitating troubleshooting wireless connectivity issues in a wireless network. In accordance with one embodiment of the present invention, either a diagnostic supplicant in the wireless client or a diagnostic manager initiates a troubleshooting protocol between the diagnostic supplicant and the diagnostic manager over a diagnostic link in response to one or more events. In one embodiment, after the diagnostic supplicant establishes a link to a diagnostic manager via a diagnostic link, the diagnostic supplicant generates and transmits a problem report to the diagnostic manager. The problem report initiates a troubleshooting protocol between the diagnostic manager and the diagnostic supplicant.

Troubleshooting link and protocol in a wireless network

A method and system is disclosed for creating and tracking network sessions. A request to access a network is received from an entity. The entity is authenticated after the request is received. Authenticated identity information associated with the entity, network address information associated with the entity, and network location information associated with the entity is collected. An information set is created. The information set comprises and binds together the authenticated identity information, the network address information, and the network location information. The information set indicates a present association among the authenticated identity information, the network address information, and the network location information. The information set is stored in a session record in a centralized database. The session record represents a session in which the entity accesses the network. The session record is one of a plurality of session records that are stored in the centralized database. The plurality of session records is used by a data processing system to perform real-time diagnostics of the network.

Method and system for creating and tracking network sessions

Techniques for security protection of a wireless network are provided. An access point is operated in a first mode. The first mode is a mode of operation that allows access to resources of a network. A security event for a client is detected while operating the access point in the first mode. Then, the access point is changed from the first mode of operation to a second mode of operation. The second mode is a restricted mode of operation that restricts access to resources of the network. Analysis may then be performed to determine if the client is an unauthorized client or valid client.

Techniques for providing security protection in wireless networks by switching modes

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San Jose, CA, United States of America

Jeevan Shashikant Patil