International Business Machines Corporation

Jean-Jacques Heler

Tushar Patel

Joseph L Chan

James C Chong

Chi Hong So

Arthur Tsang

Robert S Lam

Raymond Chow

Paul Fredric Klein

Henry Tang

Ashley Neil Clementi

Henry Tsang

Jerome D Banks

Christopher M Zychowski

A first measurement point is received from a first monitoring agent. The first measurement point includes a first timestamp and a first transaction attribute. The first timestamp is stored. A second measurement point is received from a second monitoring agent. The second measurement point includes a second timestamp and a second transaction attribute. The second timestamp is stored.

Processing transaction timestamps

Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Problem determination in distributed enterprise applications

A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.

Method, system, and computer program for monitoring performance of applications in a distributed environment

A first subset of information about a transaction is received from a first application. The first application has a first monitoring technique. A second subset of information about the transaction is received from a second application. The second application has a second monitoring technique that is different from the first monitoring technique. The first subset of information is combined with the second subset of information to produce composite information about the transaction.

Combining monitoring techniques

Problem determination in an enterprise computer system in a distributed environment is provided. A user is prompted to select an application server and a search inquiry that identifies transactions by behavior selected from a group of behaviors including a behavior of transactions that have issued more than a threshold number of SQLs and a behavior of transactions that have issued more than a threshold number of methods. There is a search among all active URL strings for web requests and active class names for remote enterprise java bean requests responsive to the search inquiry. The identified URL strings and active enterprise java bean requests are displayed.

A first unique identifier is received from a first monitoring agent. The first unique identifier may be based on first natural data associated with a transaction. A second unique identifier is received from a second monitoring agent. The second unique identifier may be based on second natural data associated with the transaction. The first unique identifier may be correlated with the second unique identifier to monitor the transaction through a plurality of application environments.

Linking transactions

A first transaction attribute is received from a first monitoring agent. The first transaction attribute includes a plurality of identifiers and is associated with a transaction. A second transaction attribute is received from a second monitoring agent. The second transaction attribute is associated with the transaction. The transaction is monitored through a plurality of application environments by associating at least a portion of the first transaction attribute with at least a portion of the second transaction attribute.

Stitching transactions

A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Method and system for problem determination in distributed enterprise applications

Problem determination is provided in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

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Palo Alto, CA, United States of America

Jean-Jacques Heler