Nuance Communications, Inc.

Bevocal, Inc.

Jayadev Billa

Sandeep M Bhojwani

Kevin M Stone

Assaf Baciu

David A Winarsky

Carl Mikael Berner

The present invention provides a system, method and software application for associating one or more phone numbers with an action on a phone and performing an action on the phone in response to the user initiating a call to one of such phone numbers. Certain phone numbers are associated with an action. The user's phone, or a server with which the user's phone communicates, maintains a table of the phone numbers associated with an action, and each phone number in the table is related to an action. Software on the user's phone listens for call initiated by a user. When the user initiates a call, software on the phone 'intercepts' the call, and the phone (or a server with which the phone communicates) determines whether the call is to a phone number that is in the table. If the phone number is in the table, then it is associated with an action, and the user's phone performs that action at a time specified by instructions for such action. The action may be performed before, during, or after the call depending on the instructions associated with the call. Whether a call is placed to the original phone number ultimately depends on the action and the user's response to the action.

System and method for performing an action on a phone in response to a user initiating an outbound call to one or more select phone numbers

A method and software application reduce the occurrence of misdirected calls to one or more select destinations The software application resides on a user's phone and 'listens' to phone numbers dialed by a user to determine if the user has dialed a phone number for one of such select destinations. In response to the user dialing one of such phone numbers, the software application on the phone effectively 'intercepts' the call and enables the phone to provide the user with a list of destination options prior to placing the call to the dialed phone number. In one embodiment, the list is provided in audio form by playing a voice prompt with the list, as well as in visual form by displaying the list in the user interface of the user's phone. The list helps disambiguate the intent of the user in dialing the phone number by asking the user to either (i) confirm he wants the destination associated with the phone number or (ii) select another option. In one embodiment, if the user does not select a choice after a period of time, the call is placed to the destination associated with the originally dialed phone number.

Software program and method for reducing misdirected calls to a select destination

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San Jose, CA, United States of America

Jayadev Billa