Microsoft Technology Licensing, LLC

Jay Lu

Rahul Nigam

Mark Raymond Gilbert

Peter Kenneth Harwood

Chandramouleeswaran Krishnaswamy

Jianfeng Cai

Mustafaraj M Dhrolia

Esha Sharma

Eladio Guzman

Donovan Allen Isaak

A system enables initiation of request driven peak-hour builds to override 'off-peak' patching schedules for updating server applications. An 'off-peak' patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the &#x201c;off-peak&#x201d; patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the &#x201c;off-peak&#x201d; patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g., business hours) is empowered to initiate a request driven peak-hour build to quickly resolve the performance failure during the peak usage time-range.

Enabling tenant administrators to initiate request driven peak-hour builds to override off-peak patching schedules

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Jay Lu