Sorenson IP Holdings, LLC

Captioncall, LLC

Jasper Cheekeong Pan

Michael Holm

Nicholas N Pakidko

David James Thomson

Jalaja Ramanadham

Brian Chevrier

A method to access a device may include obtaining, at a first device, data over a short-range wireless network from a second device. The data may originate at a remote system that sends the data to the second device through a network connection over a wide area network. The method may also include in response to a fault at the second device, obtaining, at the first device from the remote system, a maintenance command for the second device. The maintenance command may be obtained by the first device over an analog voice network. The method may also include directing, from the first device to the second device, the maintenance command over the short-range wireless network to enable the second device to perform the maintenance command.

Network device maintenance

A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

Transcription presentation of communication sessions

A method to transcribe communications is provided. The method may include obtaining first communication data during a communication session between a first communication device and a second communication device and transmitting the first communication data to the second communication device by way of a mobile device that is locally coupled with the first communication device. The method may also include receiving, at the first communication device, second communication data from the second communication device through the mobile device and transmitting the second communication data to a remote transcription system. The method may further include receiving, at the first communication device, transcription data from the remote transcription system, the transcription data corresponding to a transcription of the second communication data, the transcription generated by the remote transcription system and presenting, by the first communication device, the transcription of the second communication data.

Transcription of communications through a device

A computer-implemented method to provide transcriptions of an audio communication session is disclosed. The method may include receiving audio data at a first device from a second device over a first wireless network connection of a first wireless network type and providing the audio data to a speaker of the first device for output of the audio data. The method may further include encoding the audio data at the first device based on a second wireless network type and transmitting the encoded audio data from the first device over a second wireless network of the second wireless network type.

Transcribing audio communication sessions

A method may include obtaining information from multiple local devices. The information may indicate a configuration of each of the multiple of local devices with respect to a capability to: receive and broadcast remote audio and display transcriptions of the remote audio. The method may also include establishing a communication session with a remote device and after establishing the communication session with the remote device, obtaining the remote audio from the remote device. The method may further include directing the remote audio to a first local device of the multiple local devices based on the first local device being configured to receive and broadcast remote audio. The method may also include directing transcript data that includes a transcription of the remote audio to a second local device of the multiple local devices based on the second local device being configured to display transcriptions of the remote device audio.

Growing community of inventors

Draper, UT, United States of America

Jasper Cheekeong Pan