Dropbox, Inc.

Jason Terk

Joshua Robin Kaplan

Stan Yeung

Aniruddh Rao

Ryan Morlok

The present disclosure relates to systems, non-transitory computer-readable media, and methods for ingesting a dataset from a computer application that is external to a content management system. In particular, the disclosed systems can perform an ingestion process comprising a plurality of transfer runs by linking a content management system to the computer application with a connector. The disclosed systems can utilize a coordinator with computer logic to control the connector to determine a cursor location within a page of data at a failure point during a first transfer run. Moreover, the disclosed systems can store a subset of data from the page that comes after the cursor location and ingest the subset of data from the object queue by continuing the ingestion process according to the cursor location at the failure point of the first transfer run.

Data ingestion utilizing a coordinator and connectors

An example method can include storing, on a CSM, a first content item and representations of second and third content items, the second content item having content/features enabled by a cloud service and designed for access through a native online application and the third content item having content/features supported by a local application and having additional features designed for access through a cloud service and native online application; when the first content item is invoked, presenting the content/features of the first content item; in response to a request to access the representation of the second or third content item, sending, to a cloud service, a request for the additional features of the third content item or the content/features of the second content item; and based on metadata received from a cloud service, providing the additional features/content of the third content item or the content/features of the second content item.

Technologies for integrating cloud content items across platforms

Systems and methods for integrating cloud-based and cloud-backed content items with a content management system are provided. In some examples, a method can include receiving a request to open a content item using a client application at a first client device; detecting that the content item is open at a second client device from a different client application that supports live collaboration; and directing the first client device to an instance of the different client application at the first client device.

Systems and methods for integrating cloud-based and cloud-backed content items with a content management system (CSM) are provided. In some examples, a method can include storing a content item in a shared folder on a CSM, the content item representing a cloud-backed or cloud-based content item associated with a cloud content provider; receiving a request to access the content item in the shared folder; in response to the request, determining, based on permissions configured at the CSM, whether a user account has permissions allowing the user account to access the shared folder or the content item; based on a determination that the user account has permissions, granting the user account access to the content item and providing to the user account a content and features of the content item, the features being supported by the cloud content provider and provisioned at least partly through the cloud content provider.

Systems and methods for integrating cloud-based and cloud-backed content items with a content management system are provided. In some examples, a method can include receiving a request to access a canonical content item stored at a content management system, the canonical content item representing a cloud-based content item or a cloud-backed content item having features designed for access through a native online application associated with a cloud content provider; in response to the canonical content item being invoked, sending, from a local application to the cloud content provider, a request for the features of the content item; receiving, at the local application and from the cloud content provider, metadata for enabling the features of the content item; and based on the metadata, providing, on the local application, the features and a content of the content item as part of a rendered instance of the canonical content item.

Systems and methods for integrating cloud-based and cloud-backed content items with a content management system are provided. In some examples, a method can include receiving a request to open a cloud-backed content item at a first client device using a native application associated with the cloud-backed content item; detecting that the content item is open at a second client device from a cloud-based application that supports live collaboration for the cloud-backed content item; and directing the first client device to an instance of the cloud-based application at the first client device.

Systems and methods for integrating cloud-based and cloud-backed content items with a content management system are provided. In some examples, a method can include receiving a request to access a smart pointer on a content management system, the smart pointer including a representation of a content item on a cloud provider, wherein content and features of the content item are accessible through an online application associated with the cloud provider, the content item comprising a cloud-based or cloud-backed content item. The method can include, in response to the smart pointer being invoked, sending, from a cloud integration element of an application to the cloud provider, a request for the content of the content item; receiving, at the cloud integration element, from the cloud provider, the content of the content item; and presenting, at the application, the content as part of a rendered instance of the smart pointer.

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San Francisco, CA, United States of America

Jason Terk