Salesforce Com, Inc.

Salesforce, Inc.

Other

Jason Rastrick Briggs

John Randolph Frank

Andrew Richard Gallant

Max Kleiman-Weiner

Daniel Adam Roberts

Thomas Michael DuBois

Aaron Michael Taylor

Henry Forrest Leanna Wallace

Kevin John Doyle

Andrew Wilson Haskell

Geoffrey Ira Milstein

Emily Brooks Pavlini

Cogan Dwayne Culver

Keith Michael Gabryelski

David Zachary Maze

Thomas Hawkes

Daniel J Baker

Steve Saunders

David Lance Pickett

Amy Benich

Isaac Roach

Mark Grossinger

Tyler Balensiefer

Abdi-Hakin Dirie

Kevin Selman

Logan Eli Zoellner

David Johnson

Connections among two different entities are identified by processing a collection of documents to identify one or more documents that contain co-occurring mentions of each of the two different entities. This relationship may be graphically displayed in a user interface with an icon or the like for each of the two entities, along with a graphical link interconnecting the entities. The graphical link can be an active element of the user interface that responds to user interactions by providing access to evidence within the collection of documents that substantiates the connection between the two entities. In one aspect, a search input form field in a user interface may be used to explicitly request documents that substantiate a relationship between two entities. In another aspect, a user may ground entity mentions by explicitly selecting documents that mention an entity of interest.

Systems and method for investigating relationships among entities

A journal of operations persistently stores a collection of user and machine interactions with documents, concepts within documents, and relationships/mentions among such documents and concepts. A knowledge graph or other visual expression can be used to provide an interactive format for user interactions with this information, and to visually display the accumulated information in the journal of operations on user's device of choice. Such accumulations are often called aggregations or aggregates. Both human users and computer users such as automated recommendation engines, machine learning algorithms, and the like can interact with the journal of operations to facilitate computer-assisted discovery and organization of data around a topic of interest to the human user. The resulting journal of operations and aggregations of those operations such as a knowledge graph or other visual expression(s) also provides a useful medium for sharing knowledge with other users and collaborating on investigation of a topic.

Knowledge operating system

Systems, apparatuses, and methods for enabling communication between parties are disclosed. A system may include a first communication device associated with a first user and a second communication device associated with a second user. The system may include a first communication channel between the first user and the second user for transmitting call data between the first communication device and the second communication device. The system may include a second communication channel between the first user and the second user established concurrently with the first communication channel. The second communication channel may be separate from the first communication channel. The second communication channel may be established by connection of the communication session participants to a multipoint control unit that is configured to transmit media data between the first communication device and the second communication device. The system allows transmission of one or more types of call data to be switched between the first and second communication channels.

System, apparatus and method for media communication between parties

Growing community of inventors

Boston, MA, United States of America

Jason Rastrick Briggs