Sprint Communications Comapny L.p.

Jason Phillips

Raymond Emilio Reeves

Mark Douglas Peden

Sean Patrick Hoelzle

An adaptable method of monitoring a mobile communication device for duplicate text messages. The method of monitoring for duplicate text messages comprises receiving, by a monitoring application, a text message by a first messaging protocol and a second text message by a second messaging protocol, wherein the first and second text message comprises message metadata and message content. The first and second message metadata is recorded into a message log. The monitoring application compares at least one factor of the second message metadata to the first message metadata stored in the message log and assigns an incident score. The second text message is displayed if the incident score exceeds a user criteria threshold. A user feedback selection input is displayed along with the text message on the display log.

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Olathe, KS, United States of America

Jason Phillips