Experian Health, Inc.

Passport Health Communications, Inc.

Jason Harrison Wallis

Edmond Chase Pilkington

Michael Peter Ochs

David Stephen Phoebus

Gregory Scott MacKenzie

William Reed Ott

Kassandra Marie Kurth

Brian McNeese

Jeffery Henson

Derek Neil Davis

Aspects of the disclosure track and monitor automated system events, user-initiated events, and outcomes associated with system events and user-initiated events for providing real-time or near real-time measurements and insights. According to examples, a system is provided that is operative or configured to collect specific events and associated data associated with events that occur within various systems and products. The data is captured, aggregated, and stored in in-memory data storage. Accordingly, the data can be represented and displayed in a dashboard interface in real-time or near real-time. Accordingly, inefficient polling, long-running queries, and scheduled tasks can be eliminated.

In-memory storage of aggregated data for real-time event tracking

Smart mapping is provided. A smart mapping system (SMS) and method identify an information source (IS) as an intended recipient of an information request item by matching one or more data elements in a dataset associated with an information request (IR) item with an IS candidate stored in a mapping database. An IS candidate may be an exact match, or a partial match with a highest match agreement score. The SMS provides for notifying an information requestor in real time or near real time when a match is determined or when a plurality of matching IS candidates are identified, such that a user is enabled to select an intended IS, or provide additional input. When a trend associated with matching particular data items to a particular IS candidate is identified, the SMS may add mapping property values to the mapping database for refining and improving the system.

Smart mapping

Aspects described herein pertain to monitoring and/or remediating operational components distributed throughout a distributed computer architecture, but is not so limited. A disclosed system provides monitoring information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and/or error data to quantify an operational state of one or more of the monitored server computers. A disclosed method monitors information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and the error data to quantify an operational state of one or more of the monitored server computers.

Monitoring highly distributed computer systems

Dynamically determining an optimum connectivity path is provided. Default paths to connectivity sources associated with a payer may be determined and ranked based on various metrics, such as availability, content, and cost. When a connection to a primary connectivity source is determined to be down or unresponsive, a request may automatically be routed to a next connectivity source, wherein the next connectivity source is determined to be a next highest ranking connectivity source based on the various metrics. Data associated with availability, content, cost, and other attributes may be collected, stored in a database, and utilized to rank connectivity sources. Accordingly, as new information about a payer or connectivity source is discovered, default paths and rankings of connectivity sources may change.

Dynamic optimal connectivity path

Growing community of inventors

Spring Hill, TN, United States of America

Jason Harrison Wallis