Avaya Inc.

Jason H Vick

David S Mohler

Paul Roller Michaelis

Matthew R Ellsworth

Mehmet Balasaygun

Tadd F Wilson

Information is identified as sensitive and a lapsed time job (Chron Job) is created that will allow the deletion of sensitive information after a period of time. The interval could be set to be longer than vacation or other planned use, and yet short enough to limit the period where risk to the organization or individual is incurred. The Chron Job could be integrated with the user's calendar, such that the Chron Job considers holiday time as a means of delaying execution of the Chron Job which would allow a shorter interval to be selected. In addition to deletion of the information identified as sensitive, additional steps could also be taken, such as the purging of the recycle bin, modification of the FAT, and optionally the deletion of related information. Once information is identified as sensitive, the information and derivative works are tracked and managed.

Sensitive information management

Location information associated with a wireless access point is used to assist with emergency call routing. Additionally, the location information can be used to assist with determining where an emergency call is physically originating from. This location information is one or more of enterable, detectable and/or populated with the assistance of a location determining device, such as a GPS, associated with the wireless network. The location information can also be dynamic to account for mobile wireless access points, such as a mobile access point provided on public transportation. The location information is also associatable with an outbound communication, such as an emergency communication, with this location information usable to route the communication to an appropriate entity(ies).

Determination by PSAPs of caller location based on the WiFi hot spots detected and reported by the caller's device(s)

Systems and methods for providing special handling for certain types of communications are provided. More particularly, a normally secured access point can permit emergency communications to be transmitted in connection with unauthorized communication devices. Supplemental communications, for example to websites included in a predefined list by a communication device, can also be permitted once an emergency communication by that communication device has been allowed. Accordingly, emergency communications can be supported, while continuing to limit access with respect to non-emergency communications.

Special handling of certain types of communications

An exemplary embodiment builds on the idea of presence and SIP messaging in conjunction with a profile comprising, for example, a lookup table and a rules module, to assist with one or more of reminders, actions, endpoint maintenance, availability, endpoint capabilities and session management. One exemplary embodiment provides a message-based notification system. SIP allows a user to associate themselves with a number of different User Agents (UAs). This means that a user may have a presence on more than one UA at any given time, e.g., soft phone, PDA, and workstation. One exemplary embodiment utilizes this fact in connection with monitoring and determining if a message is a trigger-type message to provide more timely and relevant notifications to users.

SIP presence based notifications

Dynamic device management is provided based on a change in context. The management can be for one or more of icons, application, operating system(s), preferences, display characteristics, and the like. Detection and/or monitoring of one or more of presence information, environmental information, user information, recent activity information, inbound/outbound communication information, external stimuli information, geopositional information, temporal information, calendar information, user information, biometric information, and security information can be used as inputs to determining a change in this context.

Screen icon manipulation by context and frequency of Use

Location information associated with a wireless access point is used to assist with emergency call routing. Additionally, the location information can be used to assist with determining where an emergency call is physically originating from. This location information is one or more of enterable, detectable and/or populated with the assistance of a location determining device, such as a GPS, associated with the wireless network. The location information can also be dynamic to account for mobile wireless access points, such as a mobile access point provided on public transportation. The location information is also associatiable with an outbound communication, such as an emergency communication, with this location information usable to route the communication to an appropriate entity(ies).

A communication device can be equipped with global positioning system (GPS) equipment and one or more accelerometers and/or gyroscopes that can be used to determine one or more of the direction or velocity at which the communication device is 'cast' by coupling the location information of the communication device, such as using GPS coordinates, cell tower triangulation, or the like, with the 'cast direction' of the communication device&#x2014;thereby creating a cast vector. The strength of the cast may be analyzed to assist with determining how far the cast vector should be projected. The communication device can then determine which, if any, other communications device, entities, and/or objects are within the cast vector. The direction and strength of the cast can be used to assist in creating either a two or three-dimensional sensible area, that originates with the location of the calling party, and extends therefrom a certain distance.

Cast-to-call

Described are embodiments that provide for an intelligent call log. Specifically, in embodiments, a call log module can be provided on a user's phone (or as a sequenced application) that analyzes the actual communications between a calling party and a called party. The call log module is configured, in embodiments, to do analysis of the calling party's interaction with the called party, changes in routing, and/or failure to connect. The call log module is linked to the calling party's schedule information, in some embodiments, for situations with multiple failures to connect and/or multiple short discussions have inadequately dealt with the need to talk, and therefore scheduling a meeting is likely to be more effective.

Intelligent call log and schedule integration

A unified communications appliance provides integration of various types of information, regardless of the modality, in a common, centralized interface where the various types of information are grouped based on what they are related to. For example, as is common with most modalities of information exchange, there exists a 'subject' that is present in one of the fields of communication. The ability to associate all of the types of communication with a common 'subject' (or conversation) and provide an interface that allows access to the various types of information, regardless of the modality is provided by the unified communications interface.

Growing community of inventors

Pine, CO, United States of America

Jason H Vick