Outlook Amusements, Inc.

Jason Freeland

Timothy Youd

Vimalan Mahadevan

Methods and systems for scheduling a communication between parties are presented. A system includes a wait-list module configured to determine and display information to a first party attempting to communicate with a second party. The system includes a wait-time prediction module configured to determine, based on the information determined by the wait-list module, an estimated wait time before the first party can be allowed to communicate with the second party. The system also includes a scheduling module configured to schedule a time when the first party can be allowed to communicate with the second party, wherein the scheduled time is determined by one of the first party and the second party based at least on the estimated wait time.

Systems and methods for expert communications

Methods and systems for scheduling a call between parties are disclosed. A system enables a first party to schedule a call with a second party at a scheduled time period. The system includes a database having stored therein an availability of at least one first party for calls for a plurality of time periods. The system can be accessed by a second party. The availability of a specific first party for a call at a scheduled time period based on the plurality of time periods is determined. The scheduled time period is selected by the second party for the call with the first party. The second party selects a mode of the call between the second party and the first party at the scheduled time period. In a first mode, the system establishes communications with the second party and the system enables communications between the second party and the first party. In a second mode, the second party calls the first party directly.

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Los Feliz, CA, United States of America

Jason Freeland