Amazon Technologies, Inc.

Jason Aaron McMahon

Gustavo Eduardo Lopez

Paul J Walsh

AndyGibb Halim

Christian M Ricci

Clifford A Cancelosi

This disclosure relates to order fulfillment by various fulfillment sources in a fulfillment network. A fulfillment source is selected in the fulfillment network to fulfill an order before a contingency deadline. If the order is not fulfilled by the deadline, other fulfillment sources are used. Lead times for fulfillment of orders for products are adjusted for respective fulfillment sources based on their past fulfillment history.

Fulfillment of orders from multiple sources

Disclosed are various embodiments for self-service provisioning of multi-channel applications. A self-service provisioning of a channel application is implemented on at least one server for a merchant based on channel configuration data supplied by a merchant client, at least a portion of the provisioning being performed automatically, the channel application being associated with a channel of commerce and becoming operable to facilitate a customer interaction for the merchant through the channel of commerce. There is communication with at least one channel client to perform the customer interaction according to merchant data stored on the at least one server.

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Seattle, WA, United States of America

Jason Aaron McMahon