Sprint Communications Comapny L.p.

Jared W Wonnacott

John D Felton

Stefan Stroebel

Srilatha Marupaka

A method for resetting a network password of a first user initiated by a second user is provided. The method comprises a system receiving a request from the second user to reset the password of the first user, wherein the first user is associated with the network. After receiving the request, verification that the second user has a hierarchal relationship to the first user, and that the second user has an active status in the network is completed. After the verification, the network password of the first user is then reset. A notification about resetting the network password is sent to a mobile communication device associated with the first user. Contact information of the second user is found in a data store based on an identification of the second user in the request; another notification is sent about resetting the network password to a communication account of the second user.

Growing community of inventors

Lee's Summit, MO, United States of America

Jared W Wonnacott