Nuance Communications, Inc.

Jaques De Broin

Kenneth W D Smith

A speech server and methods provide audio stream analysis for tone detection in addition to speech recognition to implement an accurate and efficient answering machine detection strategy. By performing both tone detection and speech recognition in a single component, such as the speech server, the number of components for digital signal processing may be reduced. The speech server communicates tone events detected at the telephony level and enables voice applications to detect tone events consistently and provide consistent support and accuracy of both inbound and outbound voice applications independent of the hardware or geographical location of the telephony network. In addition, an improved opportunity for signaling of an appropriate moment for an application to leave a message is provided, thereby supporting automation.

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Montreal, Canada

Jaques De Broin