Capital One Services, LLC

Janagaraj Ragupathy

Sriram Srinivasan

Brittany Courtney

Veena Yelamanchili

Dinesh Vajala

Jason E Lines

Justine Thomas

Adarsh Tandon

Sriramprabhu Rajendran

A real-time third-party payment system accepts payments to a lender from third-party merchants in real-time. The payment system may receive real-time payment information from the third-party, and various services within the payment system validate the customer account information, create a payment, store the payment in a database, and post the payment to a real-time ledger. The payment system may also receive an end-of-day file including file-based payment information. The file-based payment information may be verified against the real-time payments stored in the database. Upon validation, the payment system creates a file based payment and posts the file-based payment to a file-based ledger. The payment system may detect fraud, errors, and other discrepancies in real-time payments and make corrections based on settlement rules and self-healing rules provided by the third-party.

System and method to accept third-party payments

Methods and systems for query resolution through graphical user interfaces are disclosed. In one aspect, a system is disclosed that includes a processor and data storage including instructions that, when executed by the processor, cause the system to perform operations. The operations include receiving a query requesting resolution of inconsistent data; based on the query, creating an instance in a queue, where the instance identifies a priority and a task for the query; based on the priority, selecting the query from the queue and initiating resolution of the inconsistent data by generating a graphical user interface to accomplish the task; while accomplishing the task, generating each of (i) a documentation documenting the inconsistent data and the task and (ii) a resolution resolving the inconsistent data; storing the documentation; and publishing the resolution.

Methods and systems for query resolution through graphical user interfaces

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McKinney, TX, United States of America

Janagaraj Ragupathy