Cision US Inc.

Vocus, Inc.

Visible Technologies LLC

James Webber

Miles Julian Ward

Dean M Graziano

Miles Ward

A method implementable in at least one electronic device coupled to a network and a display device, includes receiving, over the network, a data set, receiving, from a user, a selection of a first topic, determining, based on the data set, a plurality of network sites hosting commentary of the first topic and an authority level of each site of the plurality, determining, based on the data set, an authority level of each site of the plurality, determining, based on the data set, a plurality of authors providing the commentary hosted by the plurality of network sites, determining, based on the data set, an authority level of each author of the plurality, determining, based on the data set, a value characterizing an opinion of each author on the first topic.

Systems and methods for consumer-generated media reputation management

Methods and systems for monitoring consumer generated media are disclosed herein. Consumer generated media (CGM) is discovered using a plurality of keywords from a set of keywords configured to return consumer generated media embedded in a digital location. CGM is collected from a plurality of sources using a plurality of robots configured to collect media from the discovered CGM. CGM is normalized for statistical analysis. CGM is tested for conceptual relevance to the predetermined topic using the series of keywords. Sentiment is determined of the collected consumer generated media based on the semantics of the language in the collected CGM. A graphical user interface is generated having collected consumer generated media and statistical information related to at least one of the conceptual relevance and the determined sentiment. The graphical user interface is displayed and a reply is enabled to at least one of the collected consumer generated media, displayed within the graphical user interface, such that when selected a reply is posted to the source of the CGM.

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Puyallup, WA, United States of America

James Webber