West Corporation

James V Frisbie

David W Archbold

Mark J Pettay

David C Mussman

Rodney J Kempkes

Kenneth A Marr

Rodney L Bennett

Scott D Westbrook

The invention provides systems and methods for automatically delivering a file from an originating computer system including a processor and memory to a destination computer system including a processor and memory. The method includes creating at least one master file delivery application and at least two file delivery agents running on the at least one originating computer system. A first file delivery agent of the at least two file delivery agents is controlled by a first master file delivery application of the at least one master file delivery application. A second file delivery agent of the at least two file delivery agents is run either by a second master file application. The method also includes dynamically balancing loads by the one master file delivery application, between the first file delivery agent controlled by the first master file delivery application and the second file delivery agent. The balancing is based on a number of files retrieved by the first file delivery agent and a number of files retrieved by the second file delivery agent; and transmitting at least one file according to at least one destination parameter associated with the at least one file.

Automated file delivery systems and methods

A system, method, and computer readable medium for removing credit card numbers from a financial transaction record is provided. A temporary record containing only numeric characters is generated by parsing non-numeric characters from the financial transaction record. Numeric strings are then parsed from the temporary record and evaluated to determine if the parsed numeric strings potentially comprise a credit card number. Numeric strings that are evaluated as potentially comprising credit card numbers may then be further evaluated to determine if the numeric strings comprise valid credit card numbers. The original financial transaction record may then be searched for numeric strings evaluated as valid credit card numbers. Any string of consecutive characters that match a validated credit card number may then be replaced with white space characters or other innocuous characters in the transaction record.

System, method, and computer-readable medium for removing credit card numbers from both fixed and variable length transaction records

Automated filed delivery systems and methods

A system, method, and computer readable medium for authorization of independent agents for processing calls and distribution of calls to authorized agents are provided. An independent agent may purchase or otherwise acquire credits for leads related to commerce transactions. The credits may be maintained by a call center and accessed by a device responsible for routing calls to agents. Calls or other transactions leads may then be directed to the independent agent, and the independent agents credits may be deducted accordingly.

Method, medium, and system for providing leads to an agent in exchange for credits

A method and computer program for managing client task information across a network with multiple users. The method and computer program is designed to be flexible by providing a standard set of tools for account managers while allowing customization of those tools. The method and computer program includes creating one or more classes associated to a client, creating one or more programs associated to a client's promotion, setting lists of tasks to be completed for a promotion, alerting users when a task is not completed by a given time, creating and storing template documents for a promotion, creating directories of file storage units, uploading electronic documents to the file storage units; inputting contact information into a class or program; providing levels of access to the client task information based on the user.

Method and computer program for managing client task information with multiple users

A systems and methods for automatically delivering at least one file from an originating computer system to at least one respective destination computer system comprising at least one delivery directory residing on the originating computer system to be scanned periodically. This directory can be adapted to receive at least one file from an application running on the originating computer system. The at least one file is placed into the directory, and that placement serves as a signal to initiate the process of automatically delivering that file to a given destination computer system.

Growing community of inventors

Omaha, NE, United States of America

James V Frisbie