Sykes Enterprises, Incorporated

James Somers

David Spencer Pearson

J Shelton Hook, Jr

Stephen Berdy

Richard Sadowski

Eric G Palacio

J Brooke Aker

Joseph Flaska

Ryan R Cannon

Disclosed are systems and methods that ingest substantial volumes of data from a variety of sources associated with a computing system network to create integrated, intuitive, efficient, and coherent adaptive workspace display interfaces. The ingestion includes event data generated by event source software applications running on end user computing devices as well as call and end user attribute data that is used to determine state, presence, and performance data for the end user computing devices that is formatted for display on the adaptive workspace interfaces and used during performance monitoring and collaboration between system end users. The adaptive workspace interfaces provide functions that facilitate real time collaboration between end users that enhances shared experiences between system end users and customers.

Adaptive workspace environment

Growing community of inventors

Tampa, FL, United States of America

James Somers