Ringcentral, Inc.

James Shubin

Benjamin Leznik

Alexey Udalov

Sergey Ustinov

Sergei Istomin

A system for handling calls in a network includes a memory storing instructions and a processor configured to execute the instructions to perform operations. The operations include receiving information about the calls for a time interval, determining, for the time interval, a total cost associated with handling the calls, including a network cost associated with transmitting data over the network, a processing cost for processing the information related to the calls, and a cost of dynamically reassigning master and slave roles to a plurality of nodes in the network. The operations further include determining an assignment of the master and slave roles for a plurality of accounts being handled by the plurality of nodes that results in the total cost having a minimum value, and implementing the optimal assignment among the plurality of the accounts based on the determination.

Systems and methods for shifting call handling across multi-region service clusters

A method for establishing communication includes receiving a request to establish communication with a server, the request including an internet protocol address of the server, forming a unique domain name comprising a unique part and a general part, and associating the unique domain name with the internet protocol address. The method further includes storing the unique domain name in association with the internet protocol address on a domain name server, and establishing a communication between a user device and the server by resolving the unique domain name.

Growing community of inventors

San Francisco, CA, United States of America

James Shubin