Citrix Systems, Inc.

James Roy Bulpin

Praveen Raja Dhanabalan

Anup Lal Gupta

Akshata Bhat

Jaskirat Chauhan

Andrew Dunn

A stack-based conversation engine is provided. The conversation engine enables a voice or text based virtual assistant to create interactive, conversational experiences in an extensible manner. The conversation engine can be used to support a conversation between a user and a virtual assistant. The conversation engine can be configured to receive, from the virtual assistant, a fulfillment request specifying an intent from the virtual assistant; push an item onto a conversation stack stored, the item including an identifier of the intent; execute an action handler associated with the intent to generate instructions to manipulate the conversation stack; manipulate the conversation stack according to the instructions; and store the conversation stack for subsequent processing in support of the conversation.

Stack-based communications systems and methods

A system for providing a service may include a user device executing an application. The application may have an authorization token associated therewith to authenticate a given user to the service. The system may also include a server executing the service, and a virtual assistant to receive a request to access the service via the virtual assistant and communicate the request to the server. The server may determine whether the token has been obtained thereat based upon the identifier. When the token has been received by the server, the server may determine whether the token has expired, and when not expired, the server may process the request. When the token has not been received by the server, the server may obtain the token from the user device, and process the request based upon obtaining the token from the user device.

System for providing a service based upon authorization token and virtual assistant and related methods

A computing device includes a face detection module coupled to a webcam. The face detection module detects faces of viewers within a field of view of the webcam, provides images of the detected faces to a face identification service, and receives user IDs on the detected faces that have been identified. A document viewer module retrieves a document for display, with the document being retrieved based on a link to the document. A policy enforcement module receives the user IDs on the detected faces that have been identified, uses the link to the document to query metadata associated with the document to determine an access control list for the document, and compares the user IDs of the detected faces that have been identified to user IDs on the access control list to determine authorized viewers of the document. The policy enforcement module obscures display of the document if one of the identified faces is not authorized to view the document.

Control viewing access to documents in collaborative scenarios using facial recognition from webcams

Techniques proactively deploy analytics to a computerized edge device. The techniques involve receiving data from the edge device. The data is conveyed through the edge device from a set of sensors disposed at a particular location. The techniques further involve performing analytics on the data to identify a set of edge device rules that defines a set of actions for the edge device to carry out under a set of predefined conditions potentially sensed by the set of sensors. The techniques further involve providing a command to the edge device. The command (i) includes the set of edge device rules and (ii) directs the edge device to, at a future time, start operating according to the set of edge device rules to protect against unsuccessful deployment of the command to the edge device due to subsequent delayed communication between the processing circuitry and the edge device.

Proactively deploying analytics to a computerized edge device

A computing device includes a hardware interface to be coupled to a microphone and speaker assembly, and a network interface to be coupled to a network for audio conferencing with remote audio conferencing devices and for accessing a voice assistant service that operates to assist with the audio conferencing. An audio interceptor is coupled between the hardware interface and the network interface to direct audio over a first voice channel while audio conferencing with the remote audio conferencing devices. The audio interceptor monitors for a user initiated trigger command signal during the audio conferencing, and directs audio from the first voice channel to a second voice channel upon detection of the user initiated trigger command signal. The second voice channel is used to access the voice assistant service.

In-band voice-assistant/concierge for controlling online meetings

The present disclosure discloses a system that automatically identifies the most efficient times to upgrade software associated with an IoT device. The system employs machine-learning mechanisms to precisely identify the specific time interval where there will be the least impact on the functionality of the IoT device or a cluster of IoT devices.

Systems and methods for managing lifecycle and reducing power consumption by learning an IoT device

Guest domains (virtual machines) may execute at a virtualization server. During execution, the guest domains may request various services to facilitate their operation. The virtualization server may disaggregate the services requested by the guest domains among various service domains. A service domain may be configured to provide one the services. The virtualization server may also maintain a pool of partially initialized service domains. When a guest domain requests a particular service, one of the partially initialized service domains may be selected from the pool, and the partially initialized service domain may complete initialization to become an initialized service domain. The initialized service domain may thus be configured to provide the service requested by a guest domain. The virtualization server may periodically replenish the pool of partially initialized service domains to ensure that a partially initialized service domain is available upon demand from one of the guest domains.

Growing community of inventors

Cambridge, United Kingdom

James Roy Bulpin