Open Text Corporation

Open Text Sa Ulc

Open Text Holdings, Inc.

Hewlett-packard Development Company, L.p.

James Matthew Downs

Anthony Wiley

Jeffrey Alan Cole

Byron Steven Pruitt

Billy R Kidwell

Jack Dwane Gilvin

Jeffrey Michael Doyle

Steven Mark Cheal

Christopher J Heinz

Joshua M Moore

Randall Scott Sparks

Shawn Ashley Doyle

Systems and methods for tracking and searching the usage, flow or communication of assets are disclosed. Embodiments as disclosed herein may create and update a graph representing the assets in an enterprise, where the objects and relationships in the graph represent the assets, communications, users or relationship. The graph may be queried to discover a wide variety of information regarding these assets, communications, users or relationships.

Systems and methods for tracking assets across a distributed network environment

One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.

Conversation-enabled document system and method

Systems, methods and products for accessing a set of electronic document templates, identifying instances of common document content such as content items which are semantically similar, and generating component templates containing the common content. Semantically similar content may be identified by analyzing content for factors such as expressed sentiment, included keyphrases, recognizable entities, expressed topics, assigning values to content based on these factors, and determining similarity based on comparisons of the assigned values. Component templates may also be generated based on types of content that include identical text or images, content that has a predefined level of similarity rather than being identical, content that has common rules, scripting logic or variables, metadata, etc. The component templates may be generated automatically, or in response to user instructions.

Creation of component templates based on semantically similar content

Systems and methods for the design, deployment and utilization of targeted communications based upon audiences are disclosed. More specifically, embodiments may allow the targeting of communications to users based on a user's audience affiliation and may allow the dynamic targeting of communications based on an audience with which a user is affiliated, including audiences determined from user interactions with a web site.

Systems and methods for audience based document generation and communication targeting

One embodiment comprises a non-transitory computer readable medium comprising computer-executable instructions executable to access a conversation-enabled document and expose the conversation-enabled document on a conversation channel as a conversation into the conversation-enabled document. The conversation-enabled document can comprise a conversation component for controlling a conversation interface into the conversation-enabled document, the conversation component specifying conversation steps, routing between conversation steps and a document variable to accept a conversation participant response. The computer-executable instructions can be executable to set a document variable value in the conversation-enabled document based on the participant response received via the conversation interface; and render the conversation-enabled document to a response channel using the document variable and the page template.

In one example of the disclosure, a set of electronic document templates is accessed and instances of duplicated document content are identified. Display of a user notice for first duplicated document content is caused. Responsive to receipt of data indicative of a user instruction to create a component template for the first duplicated content, the component template is created and stored.

Creation of component templates and removal of dead content therefrom

Embodiments of systems and methods as disclosed may provide a platform agnostic way to edit content within an enterprise. For example, a platform independent thin client editor may be provided such that this editor can be accessed by users at a variety of computing platforms across the distributed computer network of an enterprise, regardless of the platform from which the thin client editor is being accessed. Moreover, certain embodiments may provide a role based mechanism for controlling the editing of content. Embodiments of such a role based mechanism may allow one editor of a content item to designate a role associated with the content item so that only users associated with that role may be allowed to edit the content item or portion of the content item.

Growing community of inventors

Lexington, KY, United States of America

James Matthew Downs