Xerox Corporation

James M Rego

Robert S Hamilton

James R Reno

Heidi O Thatcher

Mathew J Walczyk

Roger T Ellefson

Patricia A Hannaway

Methods and systems provide a network-based site for obtaining user preferences, using a computerized device connected to a computer network. User preferences are received through the network-based site, and the user preferences comprise printer option selections that are specific to a specific printing device and a specific user. Such methods and systems store the user preferences using the computerized device. After storing the user preferences, the methods and systems receive a print job and an indication to apply the user preferences. In response to only receiving the print job and the indication to apply the user preferences, the methods and systems automatically print the print job according to the user preferences using the specific printing device.

Storing print options and print accounting credentials when printing via e-mail

There is provided a printing system with a first service and a second service. The first service and the second service are controlled by a system controller, and are activated selectively by the system controller in a first mode. The printing system includes a diagnostic subsystem including a first diagnostic routine for performing a diagnostic function relative to the first service and a second diagnostic routine for performing a diagnostic function relative to the second service. The printing system further includes a diagnostic system controller that communicates with the system controller and is activated selectively by the system controller in a second mode. The first diagnostic routine and the second diagnostic routine are activated, for concurrent operation thereof, when the diagnostic system controller determines that a preselected condition has been met.

Apparatus and method for controlling diagnostic routines concurrently in

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Webster, NY, United States of America

James M Rego