Hewlett-packard Development Company, L.P.

James L Barkley

Thomas M Tripp

Rajpal Gill

Karamadai Srininvasan

A method is provided for enabling a support program to provide services using imported administrative rights on a client computer for a user without administrative rights. The method includes the operation of creating a global administrative account on a domain server for a computer network. In addition, the support program can be activated on the client computer. A further operation is creating a process with administrative rights from the support program using the global administrator account on the domain server. The support services enabled with administrative rights can then to be provided for the client computer using the process created with administrative rights.

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Rocklin, CA, United States of America

James L Barkley