Vocollect, Inc.

Hand Held Products, Inc.

James Hendrickson

John Pecorari

Duane Littleton

Arkadiusz Slusarczyk

Debra Drylie Stiffey

Lori Pike

Justin Volz

Vanessa Cassandra Sanchez

Allan Strane

Joshua Zito

Timothy Reed

Heather Potts

Brian Quinn

Stefan Wert

Debra Drylie Scott

A method and apparatus that dynamically adjust operational parameters of a text-to-speech engine in a speech-based system are disclosed. A voice engine or other application of a device provides a mechanism to alter the adjustable operational parameters of the text-to-speech engine. In response to one or more environmental conditions, the adjustable operational parameters of the text-to-speech engine are modified to increase the intelligibility of synthesized speech.

Systems and methods for dynamically improving user intelligibility of synthesized speech in a work environment

A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.

Voice-enabled substitutions with customer notification

An exemplary system and method allowing for dynamic verification that cargo is being placed onto the correct carrier for transit is disclosed. The system may employ voice recognition to capture dynamically generated check digits from a display to verify the digits against a cargo record, thereby confirming that the cargo is being placed on the correct carrier. A voice enabled workflow allows a worker loading cargo to speak the last 'n' digits on the identifying label of a piece of cargo to first uniquely identify the piece of cargo being handled. Once the cargo is identified, the system can direct the worker to the proper carrier into which the cargo should be placed. The worker then reads a unique 'check digit' code generated on an electronic tag located in the carrier. The code is then verified by the system to confirm the carrier onto which the cargo was placed.

Dynamic check digit utilization via electronic tag

A method for text-to-speech (TTS) pronunciation correction includes initiating a correction of a pronunciation error produced by a TTS system; receiving an input from a user for the correction of the pronunciation error; and updating the pronunciation based on the input provided by the user. The user input can include providing one or more voice recording entries, a manual entry from a keyboard, and/or choosing an entry from a predetermined list of phonetic strings. The method can also include pronouncing the corrected pronunciation entry back to the user. The user input can be further used for correction of similar syllables, words, and/or phrases.

Automated TTS self correction system

Method and apparatus that dynamically adjusts operational parameters of a text-to-speech engine in a speech-based system. A voice engine or other application of a device provides a mechanism to alter the adjustable operational parameters of the text-to-speech engine. In response to one or more environmental conditions, the adjustable operational parameters of the text-to-speech engine are modified to increase the intelligibility of synthesized speech.

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Ben Avon, PA, United States of America

James Hendrickson