Hand Held Products, Inc.

Apple Inc.

James Geisler

Kwong Wing Au

John Pecorari

Christopher Lofty

Steven Thomas

Keith Braho

Kurt Charles Miller

Duane Littleton

Justin Volz

Tonya Custis

Navaneetha Myaka

Duff Halart Gold

Kartik Suchindra Babu

Michael Naughton

Ronald Shane Fazzio

Adam Jack Hertzman

Arup Suprakash Mukherjee

Jared John Schmidt

Surya K Tanneru

Brian Matthew Connelly

Brent Alan Nichols

Edward Patrick Hogan

Zachariah N Paine

A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for transmitting task data to the voice-directed mobile terminal. The server computer also includes a workflow-analysis module for generating, based at least in part upon an analysis of workflow dialog between the voice-directed mobile terminal and the user, performance data relating to the performance of tasks associated with the storage, retrieval, and/or transport of the items.

System and method for workflow management

Logistical operations (e.g., warehouses) may use a voice-enabled workflow to facilitate the work tasks of a staff (i.e., population) of workers. Typically, it is necessary for a worker to travel from location-to-location to complete assigned work tasks. As such, a worker's time spent travelling often correlates with the worker's overall work performance. Understanding the worker's travel performance is highly desirable, but computing a fair and accurate travel-performance metric is difficult. One reason for this is that the distance a worker travels is often unknown. The present invention embraces a system and method for accurately and fairly assessing a worker's travel performance by analyzing the worker's voice dialog.

System and method for assessing worker performance

Embodiments are disclosed in which a process generates, receives, or both, via a graphical user interface (GUI) of a spreadsheet application, an evaluation statement. The evaluation statement includes a cell identifier, and the cell identifier specifies a modal reference cell that provides an indication of a modal attribute to be used in the evaluation statement. The indication of the modal attribute comprises a textual indicator related to the modal attribute, but has a format that is different than the modal attribute. The process evaluates the textual indicator to be used by the evaluation statement to determine a corresponding modal attribute and calculates a solution to the evaluation statement using the corresponding modal attribute as the modal attribute of the evaluation statement. The process displays the solution via the GUI.

Evaluation of formulas via modal attributes

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Pittsburgh, PA, United States of America

James Geisler