International Business Machines Corporation

James Edward Christensen

Andrew Lewis Schirmer

David S Marshak

Amy D Travis

Muhammed Fatih Bulut

Stephen Eric Levy

Tracee L Wolf

William Edward Bennett

William C Barlow

Edith H Stern

Peter Kenneth Malkin

Robert G Farrell

Zon-Yin Shae

Daniel M Gruen

John Thomas Richards

Steven I Ross

Jason Benjamin Ellis

John Patterson

Susanne Hupfer

Mark J Bailey

Arup Acharya

Gordon Wesley Braudaway

Jeremy Brand Sussman

Rose Marie Williams

Jamie C Rasmussen

Paul Andrew Moskowitz

Steven Lorenz Wright

Shui-Chih Alan Lien

Thomas David Erickson

Gerhard Robert Thompson

Ravishankar Rao

Frederick Cole Mintzer

Sastry Duri

Alan George Cole

Wendy Anne Kellogg

Michael James Cordes

Donald M DeCain

Nishanth R Sastry

Marc Leslie Cohen

Kenneth W Christopher, Jr

John S Murdock, Jr

Catalina M Danis

Lewis Alexander Morrow

Albert Nessim Cazes

Steven D Daniels

Jack C Lee

Rhonda Rosenbaum

W Caleb Barlow

Paul G Giangarra

Arrangements relate to the management of data items representing intended future conversations. A plurality of first inputs related to a respective intended future conversation can be received. At least one data item representing the respective intended future conversation can be created for each first input. At least one attribute can be received for each of the plurality of intended future conversations associated with-each first input. In response to receiving at least one attribute for each of the plurality of the intended future conversations associated with each first input, the plurality of intended future conversations associated with each first input can be ranked in a particular order based on at least one of the received attributes. A listing of the intended future conversations that is based on the ranking can be generated.

Management of intended future conversations

A computer receives a first information related to a communication sent to a user device of a second person. The computer determines a user device of a first person using the first information. The computer sends a context information request to the user device of the first person. The computer receives a context information reply responsive to the context information request. The computer sends context information of the context information reply to the user device of the second person. The computer releases the communication to the user device of the second person.

Gathering context information for a communication

Arrangements disclosed herein relate to arranging a conversation among a plurality of participants. At least one user input related to a conversation intended by at least one user to take place can be identified. The desired conversation can include the plurality of participants. The conversation need not pre-scheduled. Contextual information of the plurality of participants can be monitored in real time to determine whether it is presently appropriate for the conversation to take place. When the contextual information of the plurality of participants indicates that it is presently appropriate for the conversation to take place, initiation of the conversation can be attempted.

Arranging a conversation among a plurality of participants

A computer receives a plurality of records each relevant to a relationship between a first person and a second person. The computer determines a communication score of a communication from the first person to the second person, wherein the score is based on at least one of the plurality of records. The computer compares the communication score to an established mediation threshold. Responsive to determining that the communication score violates the established mediation threshold, the computer passes the communication to a user device of the second person. Further, the computer prioritizes the plurality of records according to a set of priorities, and presents the plurality of records to the first person or to the second person.

Mediation and presentation of communications

A computer receives a first attempt at communication made via a first communication channel and stores a first attempt record corresponding to the first attempt at communication in an attempts file. The computer receives a second attempt at communication made through a second communication channel that is different from the first communication channel and stores a second attempt record corresponding to the second attempt at communication in the attempts file. The computer queues at least a portion of the first attempt record and at least a portion of the second attempt record. The computer determines that the first attempt at communication and the second attempt at communication were created by a common sender, determines a third communication channel for replying to the common sender, and transmits a third attempt at communication to the common sender via the third communication channel.

Aggregation and queuing of communications

A method includes receiving a message from a user device, determining whether the message includes a tag, identifying at least one interaction the user device performed with an application responsive to determining that the message includes the tag, calculating a difference between a time the message was received and a time associated associated with the at least one interaction responsive to determining that the difference between the time the message was received and the time associated with the at least one identified interaction is within the threshold value.

Asynchronous messaging tags

A voice tagging system includes a client computing device that includes a media object capture device and a voice capture device and runs a client application that associates media objects to voice samples. The system also includes a communications network coupled to the client computing device, a voice tagging system coupled to the communications network and receiving at least one association between a first media object and a first voice sample, and a database coupled to the voice tagging system, the database including one or more voice tags, each voice tag being coupled to one or more voice samples.

Digital media voice tags in social networks

A method for administering a communication session includes initiating a session between a server and a user device, the user device associated with a user phone number, associating the user phone number and a first session state phone number with a state of the session, and sending a first message associated with the state of the session from the server to the user device, the first message sent from the first session state phone number to the user phone number.

Data session synchronization with phone numbers

A system, method, and computer program product for initiating a conference call are disclosed. The method includes running a conference call managing application. The method also includes receiving at least one participant-defined condition. The participant-defined condition is associated with at least one conference call defining a status of a participant's communication device to connect the participant to the conference call. At least one alert is sent out to at least all required participants of the conference call, in response to the participant-defined condition being satisfied to start the conference call.

System and method for managing a conference call

An expertise locator enables user defined correspondences between experts and respective certain objects. Each object inherits from classes in a hierarchy. Using the correspondences, a locator processor routine finds a candidate expert about a particular subject area. The candidate expert may be in a correspondence with a certain object whose class is a subclass of the particular subject area. Output may display an indication of the candidate expert, relevant expertise per candidate and/or a list of experts per certain object. In the case of the certain objects being topics, the hierarchy is an ontology of the topics.

System and method for ontology-based location of expertise

A computer-based method and system for just-in-time semantic information retrieval is disclosed. A user interface detects user interaction with a displayed semantic entity. In response, a search member uses semantic information about the displayed entity and automatically searches for information about the subject entity. The search employs system and/or external knowledge bases and returns highly relevant results and information with increased specificity due to the semantic basis. A sidebar unobtrusively displays to the user the search results initially obtained without user request or demand, i.e., on the user's behalf. The sidebar enables the user to dismiss the search results and to effectively copy or export the search results as desired.

Method and apparatus for semantic just-in-time-information-retrieval

A system and method establishes communications between first and second parties. A request initiated by a first party is generated for establishing a communications channel over a first communications network between the first and second parties. An intermediary server device interrupts the request and attempts to generate the channel. If unsuccessful, the server device translates the request into a data network object, which is passed to the second party via a second communications network. The network object enables the second party to communicate acceptance for establishing communication with the first party over the first communications network. The second party invokes the network object upon receipt thereof or at a future time for creating a communications channel between the first and second parties. Alternately, the first party may establish a coupon for communication directly to a second party without a first prior attempt to create the channel.

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Cortlandt Manor, NY, United States of America

James Edward Christensen