Cisco Technology, Inc.

Avaya Technology LLC

American Telephone and Telegraph, Co.

At&t Information Systems Inc.

James E Coffman

Jonathan David Rosenberg

Michael Anthony Ramalho

Keith Griffin

John K Restrick, Jr

Mihailo Zilovic

Mohamed Kamel Zanaty

Jorunn Aarseth

Toerless Eckert

Daniel George Wing

Kurt H Haserodt

Herbert Michael Wildfeuer

Alan S Mulberg

Kenneth Alfred Morneault

Bill Versteeg

Salvador Barron

Glen Lavers

Brenda Anne Duran

Matthew J Richards

A server or other computing device manages meetings in a virtual meeting room on behalf of a virtual meeting room owner. A request is received from an attendee to join a meeting in the virtual meeting room. A determination is made, based on configurations set by the virtual meeting room owner, whether to connect the attendee to a virtual waiting room. The attendee is connected to the virtual waiting room in accordance with the configurations set by the virtual meeting room owner.

Managing a virtual waiting room for online meetings

Presented herein are techniques for application criteria-based path selection in a network. An application controller receives endpoint application criteria that specify end-to-end conditions that at least one network is to satisfy when forwarding the at least one packet flow. The application controller evaluates a plurality of different types of end-to-end network paths to determine whether one or more of the plurality of end-to-end network paths satisfies the endpoint application criteria.

End-to-end network path selection

The present disclosure describes approaches for managing computational resources in a network environment. A computational resource may include any resource consumable over a network and available in finite supply. One example is a method comprising receiving a request associated with initiating a communication session in a network. The request may identify a source endpoint and a destination endpoint of the communication session and a value of a computational resource associated with the communication session. A measure of the computational resource may be determined for at least one network element in a path from the source endpoint to the destination endpoint. At least one rule may be applied to determine whether to allow the communication session to be initiated at the value. The at least one rule may identify alternative values for the computational resource. An instruction to initiate the communication session is generated based on the at least one rule.

Managing computational resources in a network environment

A system includes a processor operable to identify each of a plurality of first video packets from a communication session with a first identifier designating that bandwidth is reserved on the network for the packet, and identify each of a plurality of second video packets from the communication session with a second identifier designating that bandwidth is not reserved on the network for the packet. The system further includes an interface operable to initiate transmission of the plurality of first video packets and the plurality of second video packets in the communication session.

Managing the bandwidth of a communication session

In one embodiment, a system and method include determining bandwidth of a link that connects a local modem to a remote router. A first percentage of the bandwidth is assigned to a first class of data and a second percentage of bandwidth is assigned to a second class of data. The remaining percentage of the bandwidth is assigned for nominal excess capacity. The flow of first class of data and second class of data are controlled to below respective percentages of the bandwidth.

Maximizing bottleneck link utilization under constraint of minimizing queuing delay for targeted delay-sensitive traffic

A system includes a processor operable to identify each of a plurality of first video packets from a communication session with a first identifier designating that band width is reserved on the network for the packet, and identify each of a plurality of second video packets from the communication session with a second identifier designating that bandwidth is not reserved on the network for the packet. The system further includes an interface operable to initiate transmission of the plurality of first video packets and the plurality of second video packets in the communication session.

During a conference call, identifying a communication terminal, and inhibiting transmission of audio signals to the conference call by the identified communication terminal in response to operations performed by another communication terminal.

Selectable muting on conference calls

A call originating in the Internet network ( ) is converted by a gateway ( ) into a telephone call and is completed to a call center ( ) as a conventional inbound call including caller identification. An Internet user who has accessed a World Wide Web (WWW) home page ( ) of a call center customer indicates a desire to speak to a call center agent by activating a &ldquo;call&rdquo; virtual button ( ) of the home page by means of the WWW browser ( ) of the user's Internet phone ( )-equipped client ( ). The WWW server ( ) of the home page responds by sending an executable applet ( ) and the call center's telephone number ( ) to the client ( ). The client executes the applet to obtain the user's telephone number from the user, to establish an Internet connection between the Internet phone ( ) and the gateway, and to provide the user's and call center's telephone numbers to the gateway. The gateway uses the phone numbers to establish a call to the call center through the telephone network ( ). It provides the user's telephone number to the call center as the calling telephone number ( ) by including it in a field (e.g., ANI) of the ISDN call SETUP message ( ). The gateway also interfaces the Internet connection with the telephone call. The call center uses the calling number to effect a screen pop at the agent position ( ) of the agent assigned to handle the call.

Extending internet calls to a telephony call center

This adjunct processor arrangement performs a centralized call screening function to provide computer port access security. Every call origination in the telephone switching system from a calling party to a protected computer port is interdicted by the telephone switching system and routed to the adjunct processor. The calling party receives a series of prompts from the adjunct processor to provide identification information, such as login, password, and voiceprint information. The adjunct processor validates the identity of the calling party using this identification indicia and initiates a callback operation. The adjunct processor disconnects the calling party from the connection, calls the calling party back and then uses the data call transfer capability of the telephone switching system to connect the calling party to the computer.

Growing community of inventors

Boulder, CO, United States of America

James E Coffman