Citicorp Development Center, Inc.

Citicorp Credit Services, Inc. (USA)

Transaction Technology Inc.

James Cook

Michael L Grandcolas

Leslie C Moss

Grigor Markarian

Albert E Cohen

Nik Boyd

Bonnie Lindsley

James Zeanah

Charles Abbott

Sikun Lan

Sikhun Lan

Michael L Sears

Stephen M Gryte

Ashwin Doshi

Paul Sidikman

Alex J Virnig

Patricia Millo

Walter Greenberg

Steve Shulman

Howard Schechtman

Marvin Moskowitz

Frank McCallick

Randy Cole

Paul Blumstein

Valerie Fenster

Paul Witman

A financial institution can provide financial services to a plurality of remote devices, such as personal computers, personal data assistants, screen phones, automatic teller machines, external service providers, and internally to staff terminals and individual branches. By separating the components of the system into independent components, the system and method can be developed and tested on a component level rather than the entire system level, thereby reducing the development and maintenance cycle time. The system and method operate in sessions and can employ a dialog component for gathering information from a customer, a rule broker component for providing answers to the various legal and regulatory rules in a particular country, a language man component for selecting appropriate language, a transaction executor component for performing transactions, and a presentation manager component for formatting outputs to the customer.

Delivering financial services to remote devices

Delivery of financial services to remote devices

A delivery system and method allow a financial institution to provide financial services to a plurality of remote devices, such as personal computers, personal data assistants, and screen phones. In addition to providing services to these remote devices, the system and method provide services to automatic teller machines (ATMs), external service providers, and internally within the financial institution to staff terminals and to the individual branches of the financial institution. The delivery of financial services is not limited to any particular network but rather may be provided through dial-in access, Internet access, on-line service provider access, or other types of delivery networks. The system is comprised of a set of reusable global components which are modular and are organized into services sets. By separating the components of the system into independent components, the system and method can be developed and tested on a component level rather than the entire system level, thereby substantially reducing the development and maintenance cycle time. The system and method operate in sessions and, for instance, employ a dialog component for gathering information from a customer, a rule broker component for providing answers to the various legal and regulatory rules in a particular country, a language man component for selecting appropriate language, a transaction executor component for performing transactions, and a presentation manager component for formatting outputs to the customer. The system and method provide state-of-the art interfaces with interface components and support legacy applications with legacy app bridge components.

System and method for delivering financial services

A method and system for entering numerical information in a manner that can be easily used by visually impaired individuals are disclosed. Using a touch screen display, for each digit of a multidigit number a first location on the screen is touched a number of times equal to the digit followed by touching a second location. Once all the digits have been entered, a third location is touched. This method allows for dividing the touch screen display into a small number of large area touch active regions, such as quadrants, thus reducing the accuracy required to enter a value since the large area quadrants are easily referenced to the screen boundaries. Further, audible cues are used to prompt the user as well as provide feedback.

Visually impaired customer activated terminal method and system

Growing community of inventors

Manhattan Beach, CA, United States of America

James Cook