Clinc, Inc.

Jamal El-Mokadem

Matthew Mueller

Connor Witt

Systems and methods for configuring a dialogue guidance graph that governs a set of operations of an automated dialogue system and that includes encoding a recall operation to a target graphical node of the graph, wherein the recall operation causes: an accessing of a temporary data storage storing a log of data of an active dialogue session between a user and the automated dialogue system, an assessment of a terminality attribute associated with the target graphical node, a determination of whether the terminality attribute is disabled or enabled, wherein if the terminality attribute is disabled, the recall operation, causes the automated dialogue system to revert the active dialogue session to the target graphical node to perform one or more dialogue-based operations between the user and the automated dialogue system that converts the terminality attribute of the target graphical node from the disabled state to the enabled state.

Systems and methods for intelligently configuring and deploying a conversational memory-informed control structure of a machine learning-based dialogue system

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Farmington Hills, MI, United States of America

Jamal El-Mokadem