Arris Enterprises LLC

Jalagandeswari Ganapathy

Muralidharan Narayanan

Sathish Arumugam Chandrasekaran

David F Brumbaugh

Amit Srivastava

Anand Madhav Rao Hallur

Anil Radhakrishnan

Satish Arumugam Chandrasekaran

Many network devices initially connect to a network using a wireless frequency band that may not provide the best network performance. A wireless management module can determine that a network device, such as a mobile phone, is connected to the wireless network using an inferior wireless frequency band, for example, the 2.4 GHz wireless frequency band, even though a superior wireless frequency band, for example, the 5 GHz wireless frequency band is available or accessible. Based on a device setting, the wireless management module can automatically switch the mobile network device to the higher frequency wireless frequency band without requiring any user intervention. Additionally, or in the alternative, the wireless management module can prompt the user to allow switching to a different wireless frequency band. Switching to the higher frequency band improves network performance for the network device.

Seamlessly switching wireless frequency of a connected network device using a mobile application

As network resources of a network continue to be stretched due to a variety of users and numerous network devices connected to the network, there is a need to provide management of the network resources to optimize access to the network and to provide enhanced QoE for each user of the network without diminishing a particular user's experience. A throttling management application can provide for throttling one or more requests for an asset associated with one or more network devices. A request can be throttled so as to bump higher priority requests in a queue ahead of other network requests based on a throttling factor. The throttling factor can be associated with a throttling management profile that provides a priority to certain requests of certain network devices without delaying requests from other network devices.

Throttling network throughput based on a throttling factor

A client device for use with a router having a radio, a first configurable feature, and a second configurable feature, the client device comprising: a memory; and a processor configured to execute instructions stored on the memory to cause the client device to: generate a first instruction to configure the first configurable feature; generate a second instruction to configure the second configurable feature; and transmit a queued-configuration signal, including the first instruction and the second instruction, to the router so as to reconfigure the first configurable feature, reconfigure the second reconfigurable feature, and turn off and restart the radio.

Using client device to optimize wireless driver restarts in router on changing network configuration settings

A client device for use with an access point device, a gateway device, and an external server having stored therein firmware version information indicating a most recent firmware version number, n, associated with the access point device. The access point device having a loaded firmware version number, m, loaded thereon. The client device includes a memory and a processor, which may cause the client device to: connect to the access point device; obtain, from the access point device, the loaded firmware version number, m; obtain, from the external server, the most recent firmware version number, n; disconnect from the access point device; and wait a predetermined period of time and then connect to the gateway device, wherein the predetermined period of time is a first period of time when m=n, and wherein the predetermined period of time is a second period of time when m<n.

Optimizing access point device onboarding completion time using mobile app

A system and method are provided for a client device for use with a home network controller and a local area network. The home network controller hast network usage information stored therein. The client device also contains a memory and a processor configured to execute instructions stored on the memory to cause the client device to: provide a calendar database; retrieve the network usage information from the home network controller; receive an entry to the calendar database; and provide an indication to the user associated with the entry to the calendar database based on the network usage information.

Using analytics to assist with user activity scheduling

Aspects of the present disclosure are drawn to a client device for use with a first network device, a second network device, an external server, the first network device being configured to communicate with the external server and the second network device being configured to communicate with the external server. The client device includes a memory and a processor configured to execute instructions stored on the memory. This causes the client device to onboard onto the first network device using a first password, generate a key, and store first association information in the external server. The first association information including client device identifying data to uniquely identify the client device. The client device will also onboard the second network device using the first password and store second association information in the external server, the second association information including the client device identifying data, and second network device identifying data to uniquely identify the second network device.

Client device based management of multiple devices with single user account

A client device for use with a gateway device (or a Wi-Fi APD) with a key stored therein and an external server where an original singe sign on (SSO) password is stored. The client device transmits a one time password (OTP) request to the external server, obtains the OTP from the external server, transmits the OTP to the external server to authenticate the client device, transmits an encrypted SSO password request to the external server, onboards the gateway device using a temporary password, receives the encrypted SSO password from the external server, obtains the key from the gateway device, decrypts the encrypted SSO password using the key to obtain the SSO password, and changes the temporary password of the gateway device to the original SSO password.

Method for seamlessly recovering a single sign-on password in Wi-Fi multi-access point device network

A system, method, and computer-readable recording media for a user account secure with a single sign on (SSO) password hidden authentication. Receiving credential information (CI) and generating the SSO password through at least one client device (CD). Encrypting the SSO password. Storing the SSO password in the CD and an electronic device (ED). Transmit the SSO password and encrypted SSO password to a cloud services platform (CSP), where the CSP stores both. Storing the SSO password in a cloud server (CS). Accessing the user account, if SSO password is unavailable, through the CSP transmitting a one time passcode to a user email, the CD setting a temporary password transferred to the CSP. The CSP confirming a match and transmitting the encrypted SSO password to the CD, the CD decrypting the encrypted SSO password and resetting the temporary password to the SSO password.

System, method, and computer-readable recording medium of creating, accessing, and recovering a user account with single sign on password hidden authentication

A system and a method are provided for a client device for use with a Wi-Fi network device, a first external server, and a second external server. The client device includes a memory having a non-critical portion configured to store non-critical data and a keychain storage portion configured to store encrypted data and a processor configured to execute instructions stored on the memory to cause the client device to: wirelessly associate with the Wi-Fi network device; store Wi-Fi network device data associated with configuring the Wi-Fi network device in the first external server; migrate the Wi-Fi network device data from the first external server to the second external server via the client device; and store migration status information in the keychain storage portion of the memory.

Method for employing keychain storage in client device to retrieve critical information for reinstalled applications

A client device is provided for use with an APD and an extender. The client device includes a memory, a GUI, and a processor configured to execute instructions stored on the memory to cause the client device to: instruct the GUI to display an onboarding menu including a user selectable onboard extender icon; instruct the extender device to onboard onto the main APD, in response to a user selection of the user selectable onboard extender icon; instruct the GUI to enable the user to perform an operation while the extender device performs the onboarding onto the main APD; instruct the GUI to display a successful onboarding indication if the extender device onboards onto the main APD within a predetermined period of time, or to display a failure onboarding indication if the extender device does not onboard onto the main APD within the predetermined period of time.

User friendly targeted methodology for satellite installation using mobile app

A system and a method are provided for a network access point device for use with a network extender device and a display device. The network access point device is configured to initiate an onboarding process to onboard the network extender device, to generate data to enable the display device to display a connecting status image when the onboarding process has started, to periodically check the connection state of the network extender device, and to generate data to enable the display device to display a connected status image after the network access point has been successfully onboarded.

Determination of extender onboarding completion status

A electronic device may generate graphic user interface (GUI) data, based on menu data, for display as a GUI on a display device. The GUI including a plurality of user-selectable menu items configured in a first order, will update the menu data in response to a selection, by the user, of one of the plurality of user-selectable menu items. The GUI data is then updated for display as an updated GUI on the display device wherein the menu data include plurality of menu item counters corresponding to the plurality of user-selectable menu items, respectively. The updated GUI data is updated for display as the updated GUI on the display device by arranging the plurality of the user-selectable menu items in a second order based on values of the menu item counter.

Adapting order of menu, submenus and cards in user interface based on particular customer usage

A Wi-Fi access point device (APD) includes a controller, a radio, and a memory. The memory contains instructions for establishing a programmed secure Wi-Fi onboarding SSID with the client device with connection to the external network. The controller is configured to instruct the radio to broadcast the open Wi-Fi onboarding SSID for a predetermined period of time. The controller is also configured to: instruct the radio to broadcast an established programmed secure Wi-Fi onboarding SSID; onboard the Wi-Fi APD to the external network, based on information communicated between the Wi-Fi client device and the Wi-Fi APD over the established programmed secure Wi-Fi onboarding SSID; and instruct the radio to stop the broadcast of the open Wi-Fi onboarding SSID at the earlier of a termination of the predetermined time period and the onboarding of the Wi-Fi APD to the external network.

Secure system and method for onboarding router

A client device for use with a router and an external server. The router has a configurable feature. The external server includes an HTML file and audio files associated with the configurable feature. The client device includes a memory and a processor configured to: receive a voice command, from a user, related to the configurable feature; display on the GUI an icon indicating an HTML feature associated with the HTML file and icons indicating audio features associated with the audio files; receive a selection by the user of one of the HTML feature and the audio features; retrieve, from the external server, the HTML file when the selection corresponds to a selection of the HTML feature; display, on the GUI, the retrieved HTML file when the selection corresponds to a selection of the HTML feature; retrieve, from the external server, the audio file when the selection corresponds to a selection of the audio feature; and play, from the speaker, the retrieved audio file when the selection corresponds to the selection of the audio feature.

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Bengaluru, India

Jalagandeswari Ganapathy