Samsung Electronics Co., Ltd.

Jaehyung An

Jiyeon Lee

Hoyoung Kim

Dongil Yang

Cheolseung Jung

Wonjong Choi

An electronic device for providing a corrected response message according to an utterance intention of a user by using a keyword included in an input inquiry input by the user, and an operation method of the electronic device are provided. The electronic device includes receiving the input inquiry input by the user, identifying a representative inquiry according to an utterance intention of the user by analyzing the input inquiry by using a natural language understanding (NLU) model, extracting a keyword from the input inquiry by comparing a vector value of a first embedding vector of the input inquiry changed through the NLU model with a vector value of a second embedding vector of the representative inquiry, and correcting a response message mapped to correspond to the representative inquiry, by using the extracted keyword.

Electronic device for processing user's inquiry, and operation method of the electronic device

A method of controlling an electronic device includes, based on obtaining first text information corresponding to a user query, identifying a main query corresponding to the first text information; obtaining a plurality of responses related to the main query; identifying a plurality of phrases included in the first text information; identifying at least one first phrase corresponding to the main query among the plurality of phrases based on a similarity between the plurality of phrases and the main query; identifying, among the plurality of responses, at least one first response corresponding to a remaining second phrase, among the plurality of phrases except the at least one first phrase, based on a similarity between each of the plurality of responses and the remaining second phrase; and providing second text information corresponding to a remaining second response other than the at least one first response among the plurality of responses.

Response determining device and controlling method of electronic device therefor

An electronic device and a method for controlling thereof are provided. The electronic device may include: a memory and a processor configured to: input sentences input into a plurality of conversation rooms generated through a messenger application into a first model and acquire characteristic information of conversations conducted in the plurality of respective conversation rooms, based on a first sentence being input, input the first sentence and the characteristic information into a second model and acquire first scores indicating a similarity between the first sentence and the characteristics of the conversations conducted in the plurality of respective conversation rooms, input the first sentence and the sentences input into the plurality of conversation rooms into a third model and acquire second scores indicating relevance between the first sentence and the sentences input into the plurality of conversation rooms, identify a conversation room as a conversation room corresponding to the first sentence among the plurality of conversation rooms based on the characteristic information, the first scores, and the second scores, and input the first sentence into the identified conversation room.

Electronic device and method for controlling electronic device

An electronic apparatus and an operation method thereof for determining a session duration time according to a characteristic of a response message in a chatbot are provided. The electronic apparatus is configured to determine a default session time based on a difficulty level of the response message, determine an additional session time based on conversation history information through the chatbot prior to outputting of the response message, determine a session duration time, which is a sum of the default session time and the additional session time, and provide the session duration time.

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Suwon-si, South Korea

Jaehyung An