Samsung Electronics Co., Ltd.

Jaeeun Suh

Woochan Kim

Yusic Kim

Kwangyoun Kim

Eunsu Jeong

Juyeoung Kim

Jihyun Jung

An electronic device includes: a microphone; a speaker; a touchscreen display; a communication circuit; at least one processor; and a memory storing instructions that, when executed, cause the at least one processor to: receive a first user input; identify a service provider and a detailed service; select a first menu corresponding to the detailed service from menu information; attempt to connect a call to the service provider; when the call to the service provider is connected, transmit one or more responses until reaching a step corresponding to the first menu; in response to reaching the first menu, determine whether an attendant is connected; in response to completion of connection to the attendant, output a notification indicating that the connection to the attendant has been completed; and in response to reception of a second user input for the output notification, display a screen for a call with the service provider.

Growing community of inventors

Suwon-si, South Korea

Jaeeun Suh