International Business Machines Corporation

Kyndryl, Inc.

Jacob Ryan Jepperson

Zachary A Silverstein

Jeremy R Fox

Spencer Thomas Reynolds

Melanie Dauber

Logan Bailey

Clement Decrop

Craig M Trim

Sarbajit Kumar Rakshit

Shikhar Kwatra

William Robert Taylor

Michael Seth Silverstein

Alan Chung

Frank Eduardo Chavez

Vinicius Maidana Alves

Jean Pommier

Sandeep Sinha

Sharon Wheless

A method for persisting a robotic process automation (RPA) session receives, through an RPA authentication engine, a software application site being interacted with by an end user. The RPA authentication engine deploys a bot running the RPA session on the software application site. The RPA authentication engine identifies login credentials of the end user associated with the software application site. The RPA authentication engine receives confirmation of an initial login to the software application site by the end user. The RPA authentication engine iteratively interfaces with the software application site using the login credentials to persist the RPA session.

Robotic process automation log-in method for authentication

A computer-implemented method, according to one embodiment, includes identifying a plurality of user devices determined to run a predetermined software version and a predetermined application. A first of the identified user devices is assigned to be a primary user device, and a second of the identified user devices is assigned to be a first backup user device. In response to a determination that the first identified user device launches the predetermined application, the second identified user device is caused to launch the predetermined application. In response to a determination that the first identified user device experiences a predetermined interruption event while using the predetermined application, the second identified user device is assigned to be the primary user device and the first identified user device is assigned to be the first backup user device.

Selective failover between a plurality of devices concurrently running an application

In an approach for providing a user with a set of information on a feature of a comparable product and enabling the user to assess the feature by overlaying the user's product with a digital twin of the comparable product, a processor identifies a first product in a surrounding of the user by comparing an image of the first product to one or more images stored in a product corpus. A processor searches, based on the first product, the product corpus for one or more products within a family of the first product. A processor selects a second product from the product corpus based in part on a set of product comparison preferences. A processor overlays the first product with a digital twin of the second product. A processor simulates a feature associated with the second product that is different from a feature associated with the first product.

Augmented reality overlay of feature and versioning improvement

Contextualization of digital content includes generating a corpus of metadata associated with a user, including technical information about devices and applications that execute on the devices, and interaction data describing usage of the devices and applications that execute on the devices, orienting the metadata to ontological elements, monitoring user consumption of digital content on the device and identifying content elements, comparing the identified content elements to the ontological elements, identifying a target content element to contextualize for the user with selected metadata of the corpus, and modifying the digital content for graphical presentation to the user, the modifying providing added information, associated with the target content element, in the digital content, the added information including the selected metadata of the corpus.

Contextualization of digital content

Described is a method to provide feedback and status updates during virtual collaborative sessions by monitoring, via a primary device associated with a user, a user status for the user participating in a collaborative session with one or more other users. In response to determining a user status change for the user is detected, the method can determine a response for the user to provide to the one or more other users based on a user profile and a context for the user status change, wherein the status change indicates an unavailability of the user. In response to determining the response is required for the user to provide the one or more other users, the method can send the response to a user device associated with each of the one or more other users.

Digital assistant feedback and status updates

A computer hardware system includes a machine learning engine and a hardware processor configured to perform the following executable operations. A stake in a software product is converted into feature development tokens to be stored in the digital wallet. A description of a plurality of proposed product features for the software product and previously-stored within a blockchain are forwarded to a usage user via a usage user portal. A plurality of the feature development tokens are allocated, using the usage user portal, to a selected one of the proposed product features. The digital wallet and the blockchain are updated based upon the allocating. An objective analysis is performed on the plurality of proposed product features using the machine learning engine. The blockchain is updated based upon a delivered one of the plurality of the proposed product features.

Software feature prioritization using blockchain

A plurality of baseline information associated with at least one user is retrieved. An issue with at least one office building asset included in the plurality of baseline information is dynamically identified. A down time of the at least one office building asset is reduced by reporting the dynamically identified issues associated with the at least one office building asset.

Asset management reporting system

The embodiment may include dynamic introduction generation for a virtual meeting that may gather introduction data of a user. The embodiment may analyze the gathered introduction data using natural language processing to identify user features. The embodiment may capture the user features for a dynamic introduction statement based on determining a scheduled meeting. The embodiment may present the dynamic introduction statement and capture user features to update the dynamic introduction statement based on determining a live meeting.

Dynamic meeting attendee introduction generation and presentation

A method, system, and computer program product for automated identification and generation of user interface interactions for robotic process automation development are provided. The method identifies an interface environment including a set of user interface elements. The method identifies a set of element attributes associated with the set of user interface elements based on a user interface model. A set of automated interactions are generated based on the interface environment, the set of user interface elements, the set of element attributes, and the user interface model. An input interface is generated based on the set of automated interactions. The method generates program code for a thematic interface environment based on user input received through the input interface, the interface environment, the set of user interface elements, the set of element attributes, and the user interface model.

Robotic process automation

A method, computer system, and a computer program product are provided for restoring an interrupted communication session. In one embodiment, the methodology comprises obtaining communication interface and network information from a user required to communicate from a user device with another device. The user communication is then captured between a current session using the user device and another device. The context of the captured communication is then determined, and a token is associated with it. The information relating to the current session and its context as well as the associated token are stored. This stored information is used to re-establish a new session when the current session is terminated or interrupted prior to resolution. The new session uses the stored information to reestablish communication at the exact process stage where interruption occurred.

Dynamic context orchestration based user experience

A method, computer system, and a computer program product for video conference optimization is provided. The present invention may include accessing data for a scheduled web conference. The present invention may include generating a visual display template for each of a plurality of participants of the scheduled web conference. The present invention may include monitoring the scheduled web conference. The present invention may include adjusting the visual display template for at least a portion of the plurality of participants during the scheduled web conference.

Dynamic video conference interface optimization

Systems, methods and/or computer program products issuing and transferring presentation rights between users during digital events using NFTs and incentivizing audiences to remain active attendees of digital event as new presenters take over the presentation. Value exchanged for obtaining NFTs representing presentation rights can correlate to a speaker score which is calculated using audience metrics collected by the platform. Presenters with higher presenter scores and larger or more active audiences can result in higher valuations, increasing the value of the NFT being purchased. Exchanges of value and NFTs are executed using non-custodial wallets and/or smart contracts. The value exchanged for the NFT can be split between original presenters' wallets and wallets of the audience members in pre-determined ratios. Funds provided to audience members' wallets during digital events can be locked or restricted for pre-set minimum amounts of time, incentivizing audience members to remain attentive to the next presenter.

Digital presentation sharing and audience incentivization

An example operation may include one or more of receiving a request to install a software system via a host platform, where the software system comprises a plurality of software programs of a plurality of providers, respectively, generating a non-fungible token (NFT) for a software program from among the plurality of software programs based on a private key, embedding the NFT with the software program within the software system and storing provider data of the software program mapped to the NFT via a blockchain ledger, and installing the software system via the host platform with the NFT embedded therein.

Support tracking via embedded NFTs

Aspects of the present disclosure relate to web conference contact routing. An indication of a first participant device of a web conference attempting to contact a second participant device of the web conference can be received, where the second participant device is designated as a screen sharer within the web conference during a time of the contact and where the contact is configured to be received on a display shared in the web conference. Two or more candidate devices for routing the contact from the first participant device to can be identified. A candidate device of the two or more candidate devices for routing the contact from the first participant device to can be selected using a set of selection criteria. Contact from the first participant device can be routed to the selected candidate device instead of the display of the second participant device shared in the web conference.

Web conference contact routing

In an approach, a processor monitors messaging data between a plurality of users from a first collaboration application. A processor identifies an unanswered message within the first messaging data. A processor, subsequent to identifying the unanswered message, identifies that the plurality of users attends a collaborative session. A processor captures a second messaging data of the collaborative session. A processor determines that the second messaging data contains subject matter that meets a threshold of similarity to the unanswered message. A processor annotates the unanswered message.

Growing community of inventors

Saint Paul, MN, United States of America

Jacob Ryan Jepperson