Alcatel Lucent

Jack Jachner

Timucin Ozugur

Snehal Desai

Atiya Suhail

Kashipati G Rao

Aziz Mohammed

Fuming Wu

Eric Gaudin

Kirit Mehta

Christophe J Vuillaume

Rabih Abou Chakra

A system, method and computer readable medium for distributed intelligent rich presence comprising filtering presence information of at least one presence source at the at least one presence source, distributing the filtered presence information to at least one presence watcher, and aggregating the filtered presence information at the at least one presence watcher.

Distributed intelligent rich presence

A presence system is used to monitor the presence state of an electronic message originated by a sender and addressed to a recipient. The presence system includes a presence user agent and a presence server. The presence user agent is coupled to a communication network to receive the electronic message, register the electronic message with the presence server as a message presentity, determine presence information for the message presentity and provide the presence information to the presence server. The presence information defines a presence state of the message, in which the presence state identifies a processing state of the electronic message by the recipient. The presence server is also coupled to the communication network to provide the presence information in real-time to watchers of the message presentity.

Message presence

A private branch exchange (PBX) (or network hosted device) is described herein that is capable of obtaining information (e.g., in-a-conference presence state) that indicates a user is participating in a multi-party conference call which is being hosted by an external conference/collaboration bridge and is further capable of disabling a music-on-hold feature on an extension associated with a device belonging to the user such that if the user places the device on-hold then no sound (e.g., music, radio) will be injected into the multi-party conference call.

Conference presence based music-on-hold suppression system and method

Information from communications is displayed in a calendar format. Text from the communications is used to determine whether a scheduling entry should be created. If so, text from the communication is used to create a proposed calendar or to-do list entry, which can be saved, modified or canceled by the user. Information from a call log can be filtered and displayed in a calendar format.

Calendar interface for digital communications

A method is described herein which enables a person to use their mobile phone to establish a voice connection with a central server, then send call control information in-band in the voice channel (via a voice user interface (VUI), digital tone multi-frequency (DTMF) or Multi-Frequency (MF) signaling) to setup a call between a convenient phone (e.g., land-line phone or mobile phone which has a better tariff structure) and one or more destination phone(s). Once the call is setup, the mobile phone can be hung-up to save on mobile connection costs and then a person can use the convenient phone to talk to a person using the destination phone.

Third party call control utilizing a voice user interface

A presence system is provided with a communications device associated with a presentity that is capable of displaying a respective presentity presence state indicating a respective availability of the presentity as provided by a presence system to each contact on a contact list of the presentity. The communications device includes a presence user client communicatively coupled to the presence system to receive presence information associated with the presentity, in which the presence information includes the respective presentity presence states for the contacts on the contact list, and a display for displaying the contact list and a respective representation of the respective presentity presence state for each contact on the contact list.

System and method for representation of presentity presence states for contacts in a contact list

A conferencing system enables conference participants to control external party access to an ongoing conference call by providing a conference server that includes a conference client operable to manage a conference call between conference participants, an interface operable to receive an instruction during the conference call that defines a policy to control external party access to the conference call and a processor for executing the conference client to initiate the conference call and process the instruction.

System and method for controlling access to conference calls

A voice communication controller (e.g., private branch exchange (PBX)) is described herein which can automatically enable an outbound dual tone multi-frequency (DTMF) feature for one of it's extensions that is attached to a phone which belongs to a user while that user is or is likely to be participating in a session with an external DTMF communication system (e.g., a conference/collaboration bridge, an interactive voice response (IVR) system, or a voice mail system). This is desirable because if the user presses button(s) on their phone then the voice communication controller which has enabled the outbound DTMF feature will not attempt to process the corresponding DTMF digit(s) but instead will automatically transfer the corresponding DTMF signal(s) to the external DTMF communication system.

Presence based DTMF signaling enablement of voice communication controller and method

A presence system provides information services, such as lottery information, stock quotes, entertainment information, travel information and delivery information, to users. The presence system includes a presence server for collecting and storing presence information on an information provider that provides an information service to users. The presence information includes real-time service information enabling the information provider to provide the information service to the users. Upon receiving updated presence information including the real-time service information from the information provider, the presence server provides the real-time service information to the users.

System and method for providing an information service to distribute real-time information to users via a presence system

A presence-based transaction tracking method and system for communicating transaction information over a data network in which a sensing device in a host network associated with a transaction publishes presence information associated with a sensed transaction state to a server. A watcher subscribes to the server for receiving the presence information in which a middleware application can enable a watcher access across disparate client messaging systems.

Architecture for presence based transaction tracking across multiple devices and clients

System and method for coupling an IM session with a PBX call session are described. One embodiment is a multimedia session manager system comprising a first controller for controlling telephony services to a plurality of terminals; and a second controller for controlling IM services to a plurality of user communications devices; and wherein, responsive to application of a private branch exchange ('PBX') service to a telephony call, the second controller automatically applies a corresponding IM service to an IM session associated with the telephony call.

System and method for coupling an instant messaging session with a PBX call session

An enhanced whisper feature enables a user to engage simultaneously in disparate telephonic communication sessions by isolating audible input of the user from a select one of the telephonic communication sessions while providing audible output from each of the telephonic communication sessions to the user. The whisper feature can be further enhanced using a presence system that maintains presence information indicating the availability of the user. The presence system can enable the whisper feature of the user upon determining that the user is currently engaged in a first telephonic communication session when a request for the user to engage in a second telephonic communication session is received. In addition, the whisper feature can include a silent ring mode that is activated upon receipt of the request for the user to engage in the second telephonic communication session.

Growing community of inventors

Plano, TX, United States of America

Jack Jachner