American Teleconferencing Services, Ltd.

J Douglas Martin

Randolph J Leigh

David Michael Guthrie

Boland Timothy Jones

Laurence Schaefer

Robert Frohwein

Monica Chitre

Thomas Ray Miller

Nicole C Santoro

Patrick Harper

Teresa Hoffman

Vladmir Mijatovic

Andrew Dionysius Ghinaudo

Robert G Fries

Rishi Kaneria

Robert J Frohwein

Vladimir Mijatovic

Laurence Schaeffer

Various embodiments of systems, methods, and computer programs are presented. An exemplary embodiment of a method includes a conferencing system establishing an audio conference between a plurality of participants via a communication network; providing a conference user interface to the plurality of participants; in response to a first participant speaking during the audio conference, a second participant indicating via the conference user interface that the first participant has low-quality audio; the conferencing system polling one or more additional participants to specify via the conference user interface audio quality feedback associated with the first participant; determining from the feedback the first participant has low-quality audio; attempting to correct the audio connection with the first participant, if unable to correct the audio connection, notifying the first participant of the low-quality audio with suggested actions.

Crowd-sourced audio quality feedback in a conferencing system

Various embodiments of systems, methods, and computer programs are disclosed for providing real-time resources to participants in an audio conference session. One embodiment is a method for providing real-time resources to participants in an audio conference session via a communication network. One such method comprises: a conferencing system establishing an audio conference session between a plurality of computing devices via a communication network, each computing device generating a corresponding audio stream comprising a speech signal; and in real-time during the audio conference session, a server: receiving and processing the audio streams to determine the speech signals; extracting words from the speech signals; analyzing the extracted words to determine a relevant keyword being discussed in the audio conference session; identifying a resource related to the relevant keyword; and providing the resource to one or more of the computing devices.

Real-time speech-to-text conversion in an audio conference session

Various embodiments of systems, methods, and computer programs are disclosed for recording and playing back an online conference. One such method comprises: a conferencing system establishing an audio conference between a plurality of participants accessing the conferencing system via a communication network; the conferencing system presenting the audio conference and a conference interface displaying a participant object identifying each of the participants in the audio conference; synchronously recording the audio conference with content presented in the conference interface; storing the synchronized audio conference and content; and playing back the synchronized audio conference and content.

Record and playback in a conference

A VoIP-based conferencing system readily handles different protocols, load balance media resources and deals with fail-over situations. The VOIP conferencing system has a gateway coupled to the PSTN (Public Switched Telephone Network). A Voice Server Director (VSD) is coupled to the gateway and performs the control function of the conferencing system. The VSD has a back-to-back user agent. The VSD controls a media server, which mixes the audio (signals), and the media server receives the data portion of a conference call from the gateway. The media server is coupled to a bridge that controls an on-going conference.

VOIP conferencing

A method implemented by a teleconferencing system includes assigning a teleconferencing bridge to a teleconference responsive to at least a current workload of the teleconferencing bridge, and forwarding a first plurality of communication sessions corresponding to the teleconference to the teleconferencing bridge, wherein the teleconferencing bridge is configured to connect each of the first plurality of communication sessions to each other communication session among the first plurality of communication sessions.

Teleconferencing systems and methods

Growing community of inventors

Manitou Springs, CO, United States of America

J Douglas Martin