Average Co-Inventor Count = 3.12
ph-index = 8
The patent ph-index is calculated by counting the number of publications for which an author has been cited by other authors at least that same number of times.
Company Filing History:
1. Afiniti, Ltd. (42 from 173 patents)
2. Satmap International Holdings Limited (1 from 24 patents)
3. The Resource Group International, Ltd. (1 from 5 patents)
4. Afiniti Ai Limited (1 from 4 patents)
5. Afiniti Europe Technologies Limited (0 patent)
6. Afiniti Ai Holdings LLC (0 patent)
45 patents:
1. 12341928 - Contact center system
2. 12120271 - Matching using agent/caller sensitivity to performance
3. 12075003 - Techniques for decisioning behavioral pairing in a task assignment system
4. 11922213 - Techniques for behavioral pairing in a task assignment system
5. 11915042 - Techniques for behavioral pairing in a task assignment system
6. 11863708 - Matching using agent/caller sensitivity to performance
7. 11831808 - Contact center system
8. 11736614 - Techniques for decisioning behavioral pairing in a task assignment system
9. 11647119 - Techniques for behavioral pairing in a contact center system
10. 11595522 - Techniques for workforce management in a contact center system
11. 11467869 - Techniques for benchmarking pairing strategies in a task assignment system
12. 11269682 - Techniques for behavioral pairing in a task assignment system
13. 11265421 - Techniques for estimating expected performance in a task assignment system
14. 11258907 - Matching using agent/caller sensitivity to performance
15. 11218597 - Techniques for behavioral pairing in a contact center system