Avaya Management L.p.

Isha Renavikar

Shahana Mogal

Ananda Hp

Ananda H P

Systems and methods disclosed herein provide intelligent redirection and notification of feature activation. Intelligent redirection includes user configurable rules/conditions for specifying destinations for call redirection. Intelligent redirection may also include notifying the caller of the redirection (including redirection options) and a new destination for the call. Intelligent notification of feature activation includes determining users affected by a feature activation (e.g., target user(s)) and notifying the target user(s) of when the call feature is activated. The intelligent feature notification may also include allowing the target user(s) to accept/reject the activation of the call feature. The intelligent feature notification may further include allowing a user to querying for information related to any call features activated by or on them. In some embodiments, the intelligent feature notification includes receiving an instruction to deactivate the call feature; notifying the target user of the deactivation of the call feature; and deactivating the call feature.

System and method for providing intelligent redirection and intelligent notification of feature activation

Methods and systems are provided for remotely logging out one or more registered communication devices associated with a common extension through a requesting communication device in the registered communication devices. The requesting communication device renders a list of registered communication devices associated with the extension of a user to a display. The user of the requesting communication device selects at least one of the registered communication devices, by a touch input at the display, to unregister the at least one registered communication device from the extension. In response, a message is automatically sent from the requesting communication device to a server to update the registration status of the selected at least one registered communication device. The server then terminates the registration of the at least one registered communication device from the extension associated with the user restricting the at least one registered communication device from accessing the extension.

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Pune, India

Isha Renavikar