Apollo Education Group, Inc.

Isabel George

Manish Upendran

David Le

Ted Wong

Jongwoo Lee

Locke David Berkebile

Bryce Griner

Sravanthi Deshmukh

Jo-Jo Lin

Techniques for detecting and addressing performance issues related to a mobile application are provided. Examples of performance issues include a backend service (to which the mobile application is configured to transmit requests) becoming unavailable or overloaded, a third-party service that the mobile application relies on for data pertaining to the backend service becoming unavailable, and security vulnerabilities or code irregularities in the code of the mobile application. A fallback service that is separate from the backend service detects the performance issues and sends fallback data to the mobile application. The fallback data may cause the mobile application to operate in an offline mode, where the mobile application requests locally stored data instead of transmitting data requests to the backend service. The fallback data may reference page views that the mobile application downloads and displays instead of other page views that are based on data from the backend service.

Service response detection and management on a mobile application

Techniques are described for resolving document change conflicts based on state information. A document management system records, at a client device, changes that a user made to a root client-side instance of a document bundle to create a modified client-side instance of the document bundle, wherein the changes were made while the client device was not connected to a remote storage service. After the changes are recorded, the client device is connected to the remote storage service. In response to determining that a conflict has occurred, the document management system selects a particular resolution action, based, at least in part, on state information associated with at least one of: a user that made the changes, an instance of the document bundle, or the client device on which the changes were made. The document management system then resolves the conflict by performing the particular resolution action.

Resolving synchronization conflicts based on state information

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Foster City, CA, United States of America

Isabel George