Mci Communications Corporation

Verizon Services Corporation

Verizon Communications Inc.

Mci, Inc.

Isaac K Elliott

Sridhar Krishnaswamy

Tim E Reynolds

Louis G Gottlieb

Kevin R Witzman

Glen A Forgy

Mark A Campbell

Erin M Solbrig

Richard D Terpstra

James H Richards

Phillip Catalano

Timothy F Uttormark

Richard A Sostheim

Arlene M Plaza

Robert A Smout

Randall P Ethier

Daniel L O'Reilly

Jim Finucane

Rick Steele

Gary E Johnson

Kevin F James

Ed Pickeral

Sridhar Krishnawswamy

Jim Verlare

Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. The hybrid network also contains logic for responding to requests for quality of service and reserving the resources to provide the requested services.

System and method for providing requested quality of service in a hybrid network

Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. A directory service that supports a hybrid communication system architecture is provided for routing traffic over the hybrid network and the internet and selecting a network proximal to the origination of the call.

System, method and article of manufacture for selecting a gateway of a hybrid communication system architecture

Telephone calls, data and other multimedia information including video, audio and data is routed through a switched network which includes transfer of information across the internet. Users can participate in video conference calls in which each participant can simultaneously view the video from each other participant and hear the mixed audio from all participants. Users can also share data and documents with other video conference participants. Users can manage more aspects of a network than previously possible, and control network activities from a central site.

System, method and article of manufacture for a communication system architecture including video conferencing

Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. A directory service that supports a hybrid communication system architecture is provided for routing traffic over the hybrid network and the internet.

System and method for a directory service supporting a hybrid communication system architecture

A method of communicating with a plurality of remote parties allows for multi-media collaboration. A first party, which may be a call center, receives requests for access from first and second remote parties. Each of these remote parties is provided a computer program and a session is initiated for each party. The first party can then independently communicate with the first and second remote parties via the computer program.

Method and system for multi-media collaboration between remote parties

Telephone calls, data and other multimedia information including video, audio and data is routed through a switched network which includes transfer of information across the internet. Users can transmit video, audio and data communications of designated quality over the internet to other registered video telephony users. Users can manage more aspects of a network than previously possible, and control network activities from a central site.

Method for video telephony over a hybrid network

Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site. Calling card access is provided for users and supports typical calls as well as media transfers over the hybrid network including over the internet.

System, method and article of manufacture for communications utilizing

Telephone calls, data and other multimedia information including video, audio and data is routed through a switched network which includes transfer of information across the internet. Users can participate in video conference calls in which each participant can simultaneously view the video from each other participant and hear the mixed audio from all participants. Users can also share data and documents with other video conference participants. Users can manage more aspects of a network than previously possible, and control network activities from a central site. Billing of the conference call is accomplished utilizing a billing detail record to capture events associated with a call as they occur and debit the appropriate bill.

System, method and article of manufacture with integrated video

A line feed concentrator serves as a network information concentrator having its inputs connected to the outputs of plural adjunct processors. Switches and other network elements are connected to the inputs of a respective adjunct processor. The concentrator compresses data and filters it, thus providing only the type of data required by a specific downstream application. The concentrator incorporates a match/merge subsystem which provides the ability to match/merge network call record files originating at different network elements, but relating to the same call. In essence, the concentrator provides a single point for the call record data from the various network elements thereby facilitating the match/merge function.

Network information concentrator

A system and method for the switches of a telecommunications network to create and transport a network call identifier (NCID) which uniquely identifies a telephone call as it traverses through a telecommunications network. Upon receipt of a telephone call in a switch, the switch first determines whether it has received an NCID with the telephone call. If the switch received an NCID, the switch determines whether it is a valid NCID and should be transported with the telephone call. If the received NCID should not be transported, the switch discards the received NCID and creates a new NCID for the telephone call. Alternatively, upon the receipt of a telephone call, if the switch determines that a NCID was not received, the switch determines if an NCID should be created. The switch creates an NCID if it determines that an NCID should be created for the telephone call. If the NCID is created or kept, the switch stores the NCID in an appropriate call record that contains information about the telephone call. After the switch creates an NCID, records a valid received NCID, or determines not to create an NCID, and completes the telephone call's call record, the switch transports the telephone call to the telephone call's destination. The NCID provides a mechanism for matching the call records associated with a specific telephone call and tracing the telephone call through the telecommunications network.

System and method for generating a network call identifier

Call records are generated from various network elements processing a call. A consolidation feed acts as a concentrator for the various records. However, since the concentrator receives the call records at different times, the invention provides a concentrator with a count of the various types of network elements which have processed the call. This allows the concentrator to match and merge the records once all the records, indicated by the final count, have been received. In order to update the count as a call progresses from network element to network element, the originating network element creates a buffer which is carried through the network, from element to element. As each element is affected, it adds a count to the buffer.

Single network record construction

Data incorporated in call detail records (CDR), obtained from network switches, are subjected to processing by a statistics engine which maintains separate counts for CDR events relating to certain calls, such as 800 number and 900 number calls. Such events, such as attempted calls, completed calls, and duration, form statistics for network users. Compilation of statistics may be done for different services, such as total summary counts and counts by originating area code. In case of 800 numbers, the statistical counts for the various services are compiled in accordance with the 800 number or 900 number called. When a network user decides to change the statistical services required, this is easily accomplished by changing the rules for interrogating the CDR data, as opposed to the prior art approach of changing programming coding.

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Colorado Springs, CO, United States of America

Isaac K Elliott