Nice Systems Ltd.

Ilan Kor

Moshe Wasserblat

Oren Pereg

Avishai Elazar

Barak Eilam

Yehoshaphat Kasmirsky

Embodiments of the invention are directed to a system and method for data management according to the content of the data. The system may enable data to be stored in one of a plurality of different storage options according to at least one characteristic of the data, in which the at least one characteristic is related to the content of the data. The system may comprise a rule-based storage management mechanism for the processes of archiving and/or retrieving data. Optionally, the data is stored for a time interval according to the at least one characteristic of the data and may be moved to a different type of storage option after an event occurs, for example the time interval has elapsed.

Content-based storage management

A fraud detection method for generating a first fraud or fraud attempt probability, within an at least one captured or recorded interaction, is provided. The method comprises a scoring step for scoring an at least one voice belonging to an at least one tested speaker in the at least one captured or recorded interaction against an at least one voice print within an at least one entry in a voice print collection, the scoring step generating an at least one probability that the at least one voice in the captured or recorded interaction belongs to an at least one second speaker associated with the at least one voice print, said at least one probability represents the probability that the at least one captured or recorded interaction is fraudulent; and an auditing step for auditing the at least one probability and the at least one captured or recorded interaction.

Method and apparatus for fraud detection

A system and method for data management according to the content of the data. The present invention enables data to be stored in one of a plurality of different storage options according to at least one characteristic of the data, in which the at least one characteristic is related to the content of the data. The present invention comprises a rule-based storage management mechanism for the processes of archiving and/or retrieving data. It should be noted that at least one storage option according to the present invention is optionally deletion and/or destruction of the data, such that the data may optionally be removed from storage media or may optionally not be stored initially on the storage media. Optionally and more preferably, the data is stored for a time interval according to the at least one characteristic of the data. Most preferably, the data is moved to a different type of storage option after an event occurs, for example the time interval has elapsed.

An apparatus and method for detecting a fraud or fraud attempt in a captured interaction. The method comprising a selection step in which interactions suspected as capturing fraud attempts are selected for further analysis, and assigned a first fraud probability, and a fraud detection step in which the voice is scored against one or more voice prints, of the same alleged customer or of known fraudsters. The first fraud or fraud attempt probability is combined with the result of the scoring of the fraud detection step, to generate a total fraud or fraud attempt probability. If the total fraud or fraud attempt probability exceeds a threshold, a notification is issued. The selection, scoring and combination thereof are performed using user-defined rules and thresholds.

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Tel Mond, Israel

Ilan Kor