Amazon Technologies, Inc.

Ian Michael Menzies

Christo Frank Devaraj

Kathryn L Parker

Ryan Christopher Rapp

David Michael Rowell

Douglas Vincent O'Dell

Jonathan Leonard Da Silva

Ashlesha Vishnu Kadam

Suyash Parth

Cristian Grub Rodriguez

Techniques for sending prompt data related to content output on a voice-controlled device are described. In an example, a computer system receives request for audio output at a user device. The computer system determines a recommendation for content. The computer system also generates customization data for prompt data based on one or more user features, context features, metadata features, and a history of customization data. The prompt data includes the customization data and an acknowledgement associated with the request. The computer system sends the prompt data to the user device.

Sending prompt data related to content output on a voice-controlled device

Approaches provide for generating an introductory text message to be delivered to a recipient when a voice-enabled communications device is used to send a message to the recipient for a first time. For example, audio input data that includes an instruction to send a text message can be received and an application can analyze the audio input data to determine an instruction to send a text message, a message body, and an intended recipient of the text message. The application can determine whether a text message has previously been sent to the intended recipient using the voice-enabled communications device or another device associated with the customer's account. In the situation where a text message has been sent, a text message is generated that includes the message body and the application causes the text message to be sent to the intended recipient. In the situation where it is determined that this is the first time a text message is being sent to the intended recipient using the voice-enabled communications device or another device associated with the customer's account, an introductory text message is generated and the application causes the introductory text message and the text message that includes the message body to be sent to the intended recipient.

Automated messaging

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San Francisco, CA, United States of America

Ian Michael Menzies